July 01, 2008 - The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of…
July 01, 2008 - More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond…
August 01, 2008 - Mobility makes business better allowing us to be more productive, with the flexibility to manage the ever-increasing demands of our work and personal lives. This white paper presents a holistic approach to weaving mobility into the fabric of a business.
May 01, 2008 - This paper discusses the security risks inherent in public Wi-Fi Internet access and the best ways to mitigate these risks. It also discusses the benefits of hosting a corporate hotspot of your own.
February 01, 2008 - This white paper discusses the challenges that service providers face with the rapidly evolving telecommunications marketplace. Learn how to remain competitive in today's volatile market by reviewing some of the proven strategies for operational...
April 01, 2006 - The proliferation of access methodologies such as high-speed broadband access & remote access from various locations has driven the need for new services. Mobile & remote access to company resources are essential for productivity, however, larger scale deployments of wireless communication propagate new security and performance demands.
November 01, 2007 - Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.
March 01, 2008 - Learn how one company was able to automate the manual process of scanning and uploading executed contracts as well as manage and update the contract and signature status electronically and all within Salesforce.
June 01, 2008 - Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone.
February 28, 2008 - With the increased reliance on wireless networks, businesses are becoming more concerned about wireless security on their networks.
July 01, 2008 - Watch this expert Q&A videocast to get key tips on advanced virtualization management and the answers to the most the most recently asked questions by IT administrators.
February 22, 2008 - Mobility Express offers businesses the versatility to evolve and scale from a mobile foundation delivering business-grade wireless features to a sophisticated wireless network capable of supporting advanced mobility services and applications.
August 01, 2008 - From this video you will come to know how Intel® Centrino® 2 processor technology for mobile computing is not just a processor, but a revolutionary technology made up of a dual-core processor, chipset, and integrated wireless.
February 01, 2008 - This white paper discusses the experiences of KPN, a company that integrated Alcatel-Lucent’s managed OmniPCX Office IP PBX into its service portfolio, branding it Flexible.
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
August 01, 2008 - This E-Guide addresses the numerous services provided by enterprise management platforms, which are necessary for a successful mobile deployment.
December 01, 2007 - Virtualized applications eliminate nearly all of the complexities and support issues associated with delivering and accessing traditional applications for both fat and thin-client deployments. This paper discusses the benefits realized through application virtualization and dynamic solutions for helping you achieve application virtualization.
April 01, 2007 - Most organizations are familiar with application security and Web Application Firewalls, realizing that secure application access and delivery are necessities. There are many factors that are driving this push, most notably led by the “webification” of the older client/server architecture-model applications.
March 01, 2008 - As SAP and other business applications migrate to application delivery via web protocols, users are now required to use a browser to access the same functionality via HTTP and HTTPs.
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
February 01, 2008 - Automating contract management enables you to spend less time on paperwork and more time selling. Echosign for Sales Force is the fastest way to get deals signed and closed.
July 01, 2008 - By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.
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