Application Security | Security Monitoring | Customer Experience Management (CEM) | Customer Relationship Management (CRM) | Site Management | Customer Interaction Management | Web Traffic Analysis and Reporting | Network Security | Social Networks and Community Management | Data Security

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Do customers trust your website? by VeriSign EMEA October 25, 2011 - (Free Research) Computing conducted a survey to investigate what IT decision makers looked for when assessing the security of their websites. This paper features a detailed discussion of key findings and the implications for those trying to retain a competitive edge in a challenging online market place. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Magic Quadrant For WCM 2011 by Ektron, Inc. November 10, 2011 - (Free Research) WCM shows the dynamism of a much younger market than its age would suggest. The WCM market continues to grow rapidly, new technologies continue to emerge. Enterprises today expect WCM to do much more than simply manage the content of their websites; they want their websites to optimize interactions with visitors as well. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Session hijacking September 2011: How to protect your customers and your corporate data by VeriSign EMEA October 27, 2011 - (Free Research) This paper explores the findings of a Computing survey that studied how decision makers viewed the threats posed by Firesheep and other hijacking attackers and what they did to mitigate them. View now to discover the key implications of these threats for corporate data security as well as customers and end users of websites. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Azure Free Trial Download by Microsoft January 03, 2012 - (Free Research) Try Windows Azure absolutely free with no obligation for 3 months! This platform enables you to deliver high traffic websites with excellent performance, reduce TCO with advanced cloud applications, and support mobile applications from any device. Sign up now! (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

M86 Security Labs: Threat Predictions 2012 by M86 Security January 30, 2012 - (Free Research) The 2011 threat landscape was dominated by three forceful trends – targeted attacks, social media threats and mobile malware. What does 2012 have in store for organizations and users? This report, prepared by experts at M86 Security Labs, explores the top 10 Web and email security predictions for this year. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to retain customer loyalty in the competitive retail market by Infor CRM January 16, 2012 - (Free Research) Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stop losing revenue from poor online customer experiences by Tealeaf August 01, 2011 - (Free Research) 24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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