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DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
WLAN Channel Access: How WiFi Networks Talk and How You Can Make Them Talk More Clearly by Global Knowledge
October 18, 2010 - (Free Research) Steve Jobs, the man recognized as one of the business world’s most charismatic and organized presenters, was made to look disorganized when his WiFi network stopped working. The unexpected nature of Jobs’ bobble was what made it such a spectacle. This white paper is designed to be a lesson in avoidance.
Lumension Sanctuary Device & Application Control for Endpoint Security -- 30-day Free Trial by Lumension
January 2008 - (Free Research) Protecting networks from malware can seem like an insurmountable challenge. In this 30-day free trial download, see how Lumension's Sanctuary Device and Application Control enable only authorized applications to run and only authorized devices to connect to a laptop or desktop, removing the risk of data leakage and malware.
Gartner: Deploying iPads on the corporate network by ComputerWeekly.com
March 2012 - (Free Research) Tim Zimmerman, Gartner research director offers some practical advice to organisations wanted to use iPads on their corporate wireless networks.
CW+: Mobile Voice over IP - opportunities and threats by ComputerWeekly.com
December 2010 - (Free Research) Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay of operator revenues. Indeed, the role that voice plays in the telecommunications ecosystem of the future will be very different from today owing to unprecedented structural, competitive and technology drivers.
Mobile phone app opportunities for business by ComputerWeekly.com
December 2010 - (Free Research) Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth.
Mobile Apps Stores by ComputerWeekly.com
March 2012 - (Free Research) Juniper Research analyses the growing market for mobile apps in this report extract.
SQL Anywhere v11.0.1 Developer Edition by Sybase, an SAP company
June 2010 - (Free Research) Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.
VX-X WAN Op Download by Silver Peak
February 2012 - (Free Research) Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.
Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
Trial Download: Micro Focus SilkPerformer by Micro Focus
April 2012 - (Free Research) Micro Focus SilkPerformer® is a cost-effective, performance testing solution for optimizing the performance of business applications. It facilitates performance tests that accurately simulate peak demand loads and isolate performance bottlenecks. Take advantage of this risk-free trial and experience the significant advantages it offers.
Unified Storage Simulator by Oracle Corporation
March 2011 - (Free Research) Oracle's Unified Storage Simulator makes it possible to install and manage a virtual storage system on any laptop or desktop and experience the power of Open Storage.
IT Must Innovate to Meet Rising Business Expectations by Centennial-Software
July 2008 - (Free Research) Meeting business expectations can be tough, especially when trying to keep up with the dynamics of the IT industry. This white paper outlines today's top five ways to jumpstart your unified infrastructure management approach.
PeerLock Software: Adding File Locking to Microsoft DFSR by Peer Software
October 2010 - (Free Research) For company's using Microsoft DFS Replication to mirror file servers across multiple office sites, DFSR lacks distributed file locking to control version conflicts. PeerLock adds file locking to a DFSR mirrored servers. Learn how this trial software can help you by downloading today.
Peer Collaboration Software: File Synchronization and Locking by Peer Software
October 2010 - (Free Research) Storing files centrally at HQ causes slow file access performance for branch office users. Synchronized (mirrored) file servers with version conflict control is an ideal solution to enable fast LAN speed file access for all employees. Try out this free trial software to learn more about your data solutions.
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