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Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cloud-Based Communications: Are They Right For Your Organization?

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Benefits of Cloud-Based Communications

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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Establishing a Strategy for Database Security is No Longer Optional by IBM
May 22, 2012 - (Free Research) As today’s databases continue to grow in size, complexity and importance, organizations struggle to find the most appropriate strategy to keep them secure. In this Gartner report, uncover the essential controls and best practices for adequately protecting data bases and enterprise data.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Sun World International: A case study in smarter planet leadership by IBM
May 22, 2012 - (Free Research) This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
(EZINE) VIEW ABSTRACT | GO TO

Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 01, 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An insider’s look at security strategy centered around desktop virtualization by Citrix
January 23, 2012 - (Free Research) Citrix Systems has implemented an information security strategy and business continuity plan - on the foundation of desktop virtualization - that incorporates technology and best practices designed to mitigate risk while supporting business agility and growth. View now to join a Citrix security insider to explore the benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Backup Strategies on the Horizon by Dell, Inc.
May 01, 2012 - (Free Research) <p>Discover why and how CIOs need to expand their data backup strategies, which virtualization approaches are expected to become mainstream practices, and the ways big data is influencing data backup tactics. Backup is still a vital piece of IT infrastructure, but some policies are more effective than others - find out which tactics are best.</p>
(EBRIEF) VIEW ABSTRACT | GO TO

Test Automation Strategies by Micro Focus
May 14, 2012 - (Free Research) <p>In this e-guide find expert strategies for jump starting your test automation strategy. Also learn the benefits and drawbacks of taking on such a project and decide if it’s the right move for you.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

E-Book: How to develop an SAP data archiving strategy by Dolphin
May 18, 2010 - (Free Research) As more businesses deal with aging SAP systems, data archiving strategies are becoming more important. Most administrators either have added storage or migrated historical data to offline storage. But simply moving old data elsewhere isn’t ideal. Read this e-book to learn how to develop successful SAP data archiving strategies and solutions.
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Data Archiving: The First Step Toward Managing the Information Lifecycle by Dolphin
February 23, 2010 - (Free Research) Read this white paper for a discussion of the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin’s best‐practices approach to an effective, long-term ILM strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI Trends and Strategies E-Zine Issue 5 by SearchBusinessAnalytics
May 03, 2012 - (Free Research) There may be a lot of recent innovations to data technologies but the best approach is to determine whether you can utilize these new tools for your current BI, analytics and data management strategies. This issue of BI Trends + Strategies features advice from industry experts including, Claudia Imhoff, Colin White, and Lyndsay Wise.
(EZINE) VIEW ABSTRACT | GO TO

E-Book: Planning your SAP BW strategy by Dolphin
October 25, 2010 - (Free Research) As SAP customers plan their BI strategies in the face of support deadlines for BEx tools that are inching closer, many customers are contemplating their next steps with BW. In this e-book, readers will learn the keys to planning a successful SAP data warehousing strategy, and get help deciding what role BW should play in it.
(EBOOK) VIEW ABSTRACT | GO TO

Designing a Virtual Disaster Recovery Infrastructure by Dell, Inc.
April 19, 2012 - (Free Research) Virtualization is very conducive to managing and deploying DR strategies because it eases many cost and complexity barriers. But reliable DR requires much more than just virtualization. Check out this 2-page white paper for a breakdown of virtualization DR tools and strategies and how they apply to your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI Trends and Strategies E-Zine Issue 4 by SearchBusinessAnalytics
April 11, 2012 - (Free Research) This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management.
(EZINE) VIEW ABSTRACT | GO TO

Sybase Capital Markets Guide by Sybase, an SAP company
June 15, 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
(EGUIDE) VIEW ABSTRACT | GO TO

Intel IT Executive Insights: Intel IT’s Cloud Computing Strategy by Intel
May 02, 2011 - (Free Research) <p>When planning for cloud adoption, there are many factors you must consider. This white paper discusses the strategy one of your peers is utilizing for a successful cloud migration. Discover key components to consider during the move and gain insights on how to ensure a smooth transition.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security strategy roadmap for cloud computing by IBM
April 24, 2012 - (Free Research) The benefits of the cloud cannot be fully realized without tackling the security and privacy concerns associated with cloud environments. In this resource, uncover a security roadmap that can help you build a sound approach for successfully achieving your cloud security needs.
(DATA SHEET) VIEW ABSTRACT | GO TO

Delivering on high cloud expectations by ComputerWeekly.com
March 10, 2012 - (Free Research) <p>Many firms are now planning to run mission critical workloads on public cloud, according to this research from Forrester and BMC.</p>
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Data Quality Strategy: A Step-by-Step Approach by SAP America, Inc.
February 01, 2010 - (Free Research) Learn about the importance of having a data quality strategy and setting the overall goals. The six factors of data are also explained in detail and how to tie it together for implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Interactive Classroom: Automating Disaster Recovery with Virtualization by Dell, Inc.
March 28, 2012 - (Free Research) Virtualization has introduced technologies that allow for a more efficient and simple restoration of data and services after a disaster. In this interactive classroom, we cover what you need to know about implementing a disaster recovery strategy, taking advantage of DR tools and setting processes and policies.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Presentation Transcript: A Strategy for Evaluating the ROI of R2 Hyper-V by Dell and Microsoft
March 18, 2010 - (Free Research) This presentation transcript explores effective products and strategies for implementing virtualization. Learn how to choose the right tools and approaches and calculate your organization’s virtualization investment.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

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