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IDC Vendor Spotlight: Leveraging Next-Generation Service Delivery In The Cloud by CSC
January 12, 2012 - (Free Research) Changing business requirements and customer demands are pushing cloud to the forefront. Access this exclusive report from IDC to investigate the key benefits that cloud has over traditional delivery models, current market trends, cloud offerings and challenges providers are facing.
Duet Enterprise for Microsoft SharePoint and SAP Demo by Microsoft
December 29, 2011 - (Free Research) This demo shows how Duet Enterprise enables you to access information from SAP applications through Microsoft SharePoint. The example follows how a customer request for a proposal for quote is accomplished by combining data from SAP ERP with relevant documents from SharePoint.
How to tackle identity management and federated identity by ComputerWeekly.com
November 09, 2010 - (Free Research) The majority of user authentication schemes today still use userid and password. The burden to users of managing large numbers of userids and passwords has led to proposals for Federated Identity systems, where a single set of credentials can be used to authenticate with several organisations, which have agreed to work together as a federation.
Endpoint Data Backup and Security: The Growing Need for a Better Approach by Copiun
June 09, 2011 - (Free Research) This Technology Spotlight discusses the key issues surrounding the changing user environment and the resulting need for improved data backup and security. Additionally, it examines the critical concerns companies face as they support occasionally connected users across a distributed network.
Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation
December 01, 2008 - (Free Research) This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
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