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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Making SIEM work: Processes and policies to enable success by Sensage, Inc.
January 16, 2012 - (Free Research) In this engaging video presentation, Nemertes Research Senior Vice President and Founding Partner Andreas Antonopoulos will provide a tactical walkthrough of the SIEM enablement process and answer key questions on how to successfully put SIEM into action.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.
March 2006 - (Free Research) Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.
8 questions to ask about your intrusion security solution by Hewlett-Packard Limited
January 2012 - (Free Research) In this paper, explore some of the fundamental differences between IDS and IPS and discover 8 key questions to ask your intrusion security system vendors before you commit.
Two-Factor Authentication: Top questions reviewed and answered by Quest Software
October 2009 - (Free Research) In this Quest white paper, get the answers to your authentication questions to help make an informed decision when adopting two-factor authentication for your company. Be ready when two-factor authentication becomes the norm. Read this white paper today.
Data Deduplication FAQ Podcast by Quantum Corporation
May 2008 - (Free Research) This expert Podcast, featuring Jerome Wendt, President and Lead Analyst of DCIG, Inc. puts an end to the confusion by offering insights to the most commonly asked questions he hears in the field today.
IT Decision Center on Business Collaboration Solutions - Q5: Mobility by SearchUnifiedCommunications.com
May 2012 - (Free Research) Question five featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: What capabilities are there to support mobile policies? Find out what this vendor has to say by accessing their answer to this question now.
IT Decision Center on Business Collaboration Solutions - Q4: Support by SearchUnifiedCommunications.com
May 2012 - (Free Research) Question four featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: How do you support external collaboration? Find out what this vendor has to say by accessing their answer to this question now.
IT Decision Center on Business Collaboration Solutions - Q3: Security by SearchUnifiedCommunications.com
May 2012 - (Free Research) Question three featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: What security controls do you offer? Find out what this vendor has to say by accessing their answer to this question now.
IT Decision Center on Business Collaboration Solutions - Q2: App Integration by SearchUnifiedCommunications.com
May 2012 - (Free Research) Question two featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: How does your solution integrate into my organization’s existing applications? Find out what this vendor has to say by accessing their answer to this question now.
IT Decision Center on Business Collaboration Solutions - Q1: Capabilities by SearchUnifiedCommunications.com
May 2012 - (Free Research) Question one featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: What capabilities do you offer in your solution? Find out what this vendor has to say by accessing their answer to this question now.
Cloud Security: Access Management & Privileged Account Control for the Cloud by FoxT
May 2012 - (Free Research) While cloud computing has gained increasing popularity, the concerns about user access and privilege accounts are still often left to be addressed. In this resource, uncover an approach to help tackle these challenges and proactively enforce access policies to control privileged accounts in the cloud.
IT Decision Center on Antimalware- Q1: Detection by SearchSecurity.com
April 2012 - (Free Research) <p>Question one featured in SearchSecurity.com's IT Decision Center on Antimalware asks top vendors in the space: Does your solution detect and alert drive-by infections and attacks carried out via infected web applications? Find out what these vendors have to say by accessing their answers to this question now.</p>
IT Decision Center on Antimalware- Q3: Management by SearchSecurity.com
April 2012 - (Free Research) <p>Question three featured in SearchSecurity.com's IT Decision Center on Antimalware asks top vendors in the space: Can devices – desktops and mobile – be managed through the same console? Find out what these vendors have to say by accessing their answers to this question now.</p>
IT Decision Center on Antimalware- Q2: Support by SearchSecurity.com
April 2012 - (Free Research) <p>Question two featured in SearchSecurity.com's IT Decision Center on Antimalware asks top vendors in the space: Does your solution support the various platforms of mobile devices, including tablets (Android, iOS, RIM)? Find out what these vendors have to say by accessing their answers to this question now.</p>
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