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EMA white paper – Business Intelligence for the Business of IT by Hewlett-Packard Company
November 23, 2011 - (Free Research) Many companies' IT operations could function at a higher level but they lack proper management. Read this paper now to learn how you can use business intelligence (BI) and applied analytics to improve your IT operations processes.
ESG White Paper: Enabling IT-as-a-Service by Cisco Systems, Inc.
September 01, 2011 - (Free Research) <p>To achieve the full benefits of cloud computing, companies must adopt a services-focused approach to IT. This white paper explores the vision behind IT-as-a-Service and offers detailed guidance to help companies realize it.</p>
The Five Phases of Capture: Where do you land in the capture continuum? by IBM
May 22, 2012 - (Free Research) The era of capture is in full stride as organizations are capitalizing on today's innovative capture technologies to reduce costs, eliminate paper-based functions and comply with regulatory requirements. But where do you stand on this capture continuum? This paper, outlining the five phases of capture, can help you decide where you need to be.
The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM
October 13, 2010 - (Free Research) This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.
The Five Essential Elements of Application Performance Monitoring Chapter 1 by Quest Software
November 24, 2010 - (Free Research) Application performance monitoring (APM) is gaining traction in today's constantly changing and complex application environment. This paper outlines the increasing need for such a solution, offering insight into the five dimensions of modern APM, how to ensure a positive end-user experience, how to measure APM and so much more.
Automating Fax and Email Orders into ERP by Esker Inc.
May 18, 2012 - (Free Research) <p>This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system.</p>
Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc.
December 14, 2011 - (Free Research) Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.
Anatomy of an Archiving Project White Paper by IBM
August 23, 2011 - (Free Research) Companies worldwide are affirming the value of archiving as a best practice for managing data growth, completing faster application upgrades and much more. Inside this white paper, learn how archiving can help support data retention compliance initiatives and mitigate risk for audits and electronic discovery requests.
Building the Contact Center of the Future by inContact
May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Securing SCADA: Overview, Risks, and Mitigation by Hewlett-Packard Limited
May 15, 2012 - (Free Research) This resource explores how SCADA systems have inherent vulnerabilities that can be best resolved by adhering to security best practices, and how network security solutions can be used to mitigate the risk to SCADA systems
Get Your HR Department Back on Track in 5 Easy Steps
by Iron Mountain
March 13, 2012 - (Free Research) Organizing, indexing and storing info is paramount to HR departments today. This paper offers up five best practices for elevated HR efficiency. Read this and learn why reducing paper, employing a hybrid approach based on both paper and digital records, and joining forces with a trusted partner can enable swifter and more efficient operations.
Enhance Compliance and Lower Costs: Legacy Decommissioning and System Consolidation by Dolphin
September 20, 2010 - (Free Research) This paper discusses the case for system consolidation and legacy decommissioning and the best practices approach to ensure data protection and access to legacy data while lowering costs. Learn how the Dolphin platform for data and document management provides flexible applications, tools and best practices for optimizing the SAP environment.
ETL 2.0: Data Integration Comes of Age by Syncsort
February 20, 2012 - (Free Research) Read this white paper to gain insight on strategic extract, transform and load (ETL) tools that play critical roles in the provision of data services to applications and business users.
Organized, Hybridized Network Monitoring by Quest Software
May 08, 2012 - (Free Research) This resource takes an in-depth look at a hybridized network monitoring solution that allows you to segment your own IT infrastructure while creating whatever boundaries you need to treat other business units as distinct entities.
Successful Projects Start with High Quality Requirements by Micro Focus
May 03, 2012 - (Free Research) <p>Read this white paper to learn why you should always have an effective requirements definition before you begin any kind of software development. Use this paper as a guideline to learning how to create an effective outline of expectations, how to put them into action, and the benefits you’ll reap at the end of the process.</p>
End of Life Reporting and Beyond-A challenge that keeps on growing by SAP America, Inc.
April 23, 2012 - (Free Research) The approach to end-of-life compliance that many manufacturers are taking today will not scale with the rapid growth and increased complexity of regulations and industry or supply chain requirements. Read this paper to discover the benefits of best-in-class approaches to environmental management programmes and the systems need to support them.
Data Migration: A White Paper by Bloor Research by SAP America, Inc.
February 10, 2009 - (Free Research) This paper is about using information management software from Business Objects, an SAP company, for SAP data migration projects, either for upgrades from one version of SAP to a newer one, or from other environments to SAP.
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