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Your search for keyword: Paper Customer returned 1370 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Building the Contact Center of the Future by inContact
May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.
April 13, 2012 - (Free Research) <p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring the Business Value of Application Aware Network Performance Management by Riverbed Technology, Inc.
May 18, 2011 - (Free Research) Learn how to get the visibility you need to achieve your IT objectives as this white paper lays out the business case for proactively managing network and application performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Phases of Capture: Where do you land in the capture continuum? by IBM
May 22, 2012 - (Free Research) The era of capture is in full stride as organizations are capitalizing on today's innovative capture technologies to reduce costs, eliminate paper-based functions and comply with regulatory requirements. But where do you stand on this capture continuum? This paper, outlining the five phases of capture, can help you decide where you need to be.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact
January 10, 2011 - (Free Research) Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

Executive Dialogue: Finding Customer Loyalty in a Multichannel World by Oracle Corporation
March 02, 2010 - (Free Research) Loyal customers are the lifeblood of a business. Read this paper for a discussion, given by executives Don Peppers and Melissa Boxer, of the four key principles of success in gaining customer loyalty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Reasons You Need Predictive Analytics Today by IBM
November 18, 2010 - (Free Research) Read this white paper to uncover why predictive analytics is becoming a necessity for companies to gain and maintain an advantage. Read on to learn how predictive analytics enables people all across your business to gain more insight, make better decisions and take more decisive actions when they matter most.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turbocharge Analytics with Big Data and Data Virtualization by Composite Software
June 07, 2011 - (Free Research) As the fastest growing segment in the business intelligence software industry, analytics are red hot. This white paper introduces the big data analytics opportunity, big data integration challenges, and the data virtualization solutions that can address these challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Steps to a Single Customer View by Experian QAS
November 21, 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Creating and Maintaining a Clean Database by Experian QAS
November 21, 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing The True Payoffs of Speech Analytics by Enkata Technologies
April 25, 2012 - (Free Research) This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM
April 16, 2012 - (Free Research) This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Marketing - How to Create Value from Today's Digital Environment by OpenText
March 29, 2012 - (Free Research) In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhance Customer Loyalty through Higher Responsiveness by Oracle Corporation
January 01, 2008 - (Free Research) The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of Social Network Analysis for Communication Service Providers by Sybase, an SAP company
February 14, 2012 - (Free Research) This brief paper details the need for social network analysis (SNA), new methods for conducting it and why Sybase IQ is well-positioned to aid in the analytical queries needed to perform such analysis.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Powering the Cross-Channel Customer Experience with Oracle’s Complete Commerce by Oracle Corporation
March 01, 2012 - (Free Research) Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers. Complete Commerce can help you unify your customer's experience, personalize their journey, maximize engagement and optimize the execution along the way.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Enterprise Applications Services for Microsoft Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience by Hewlett-Packard Limited
January 06, 2012 - (Free Research) HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Clear and Socially Connected Enterprise by SAP America, Inc.
December 31, 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Armstrong International Reduces Inventory, Increases Efficiency by Achieving Global ERP with IFS Applications by IFS
March 12, 2012 - (Free Research) Read this white paper to learn the benefits that a multinational manufacturer achieved after they replaced four different enterprise resource planning (ERP) applications with one single system.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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