1 - 25 of 125 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com
August 12, 2010 - (Free Research) Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.
Meridiana Fly Meets Increased Demand for Online Bookings with Riverbed's Help by Riverbed Technology, Inc.
November 08, 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.
2011 FFIEC Authentication Guidance: A New Standard For Online Banking Security by PhoneFactor
January 06, 2012 - (Free Research) This white paper provides an overview of the updated FFIEC Guidance on Authentication and addresses the threat landscape which helped define it. View now to explore the gap between the previous guidance and this latest update, and why methods like out-of-band authentication with transaction verification are key to protecting online banking today.
Associated Newspapers Keeps Websites Competitive with VMware vFabric tc Server by VMware, Inc.
February 10, 2012 - (Free Research) Read this paper to learn how the Associated Newspapers' Web applications migration to VMware vFabric tc Server brought the company fast testing and live deployments, rapid turnaround on production fixes, proactive problem solving, and high website availability.
SAP In-Memory Technology: Changing the Way Business Intelligence is Managed by SAP America, Inc.
March 31, 2011 - (Free Research) SAP in-memory computing is putting the "r" back in "real-time" computing by bringing together online transaction processing (OLTP) applications and online analytical processing (OLAP) applications at a lower total cost. Get an in-depth look at how this technology will impact business.
20th Century Fox Providing Answers to Performance Issues with SilkPerformer by Micro Focus
May 17, 2012 - (Free Research) <p>When 20<sup>th</sup> Century Fox needed to find a way to increase its software performance and provide users with faster online transaction processing they turned to performance testing software. Read this brief case study to learn how easy the system was to implement and the benefits that Fox was able to see.</p>
Storage Magazine March 2012 by SearchStorage.com
March 06, 2012 - (Free Research) The benefits of solid-state storage are well known at this point: It’s fast, it’s cool and it barely uses any power. But are you getting the biggest bang for your buck? Explore the March 2012 issue of Storage Magazine to learn how this technology is changing data center storage and gain insights on other hot storage topics today.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.