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DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Identity is the New Perimeter by CA Technologies.
May 22, 2012 - (Free Research) The increasing adoption of cloud services has greatly impacted the way organizations must manage identity and access. In this webcast, explore the need for a new model for identity management and authentication and uncover how to effectively secure and manage control of access to the new, distributed application environment.
DirectAccess: The New VPN by Global Knowledge
January 19, 2011 - (Free Research) This paper discusses how DirectAccess (DA) is a new feature in the Windows 7 and Windows Server 2008 R2 operating systems that allows users to remotely connect to their corporate network without a traditional VPN client configuration or application.
Computer Weekly - 13 March 2012: The economics of private cloud by ComputerWeekly.com
March 13, 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to private cloud. It also contains our RSA conference coverage of the latest IT security trends and the future for Microsoft's Trustworthy Computing initiative. And we discuss the role of apprenticeships in encouraging more young people to work in IT.
IT Decision Center on Business Collaboration Solutions by SearchUnifiedCommunications.com
May 14, 2012 - (Free Research) Visit SearchUnifiedCommunications.com’s IT Decision Center that focuses on Business Collaboration technology in the marketplace today. Hear from the experts and get their advice on collaboration tools and management for businesses deciding on new solutions that can address everything from productivity, innovation, efficiency and cost-cutting.
The Case for a New, Simpler Approach to Campus LAN Design and Implementation by Brocade
March 28, 2012 - (Free Research) Access this resource to discover a set of new and innovative approaches to overcoming network complexity. Take the risk and effort out of network administration and enable your enterprise to operate in an efficient manner while regaining confidence in your campus networks.
Malicious Mobile Threats Report, 2010-2011 by Juniper Networks, Inc.
February 15, 2012 - (Free Research) Threats to mobile devices are real, and lacking proper oversight and awareness can lead to serious consequences. In this report explore new and emerging mobile threats and attack vectors, as well as gain practical threat mitigation techniques.
Federal BP Whitepaper "Your Network is the New Battlefield" by IBM
January 11, 2012 - (Free Research) Taking a proactive approach to information and network security is vital to combating the ever-increasing multitude of cybersecurity threats. Access today’s whitepaper to learn more about a flexible automation framework for continuous monitoring and management to help maintain network security.
Conquering Today's Bring-Your-Own-Device Challenges by Aruba Networks
March 23, 2012 - (Free Research) <p>It is vital to consider the effect BYOD will have on your network before allowing it in your enterprise. In this resource discover the new networking requirements of BYOD to help you embrace it for the better of your enterprise. </p>
Ten New Topics on Security+ 2011 (SY0-301) (Domain 1.0: Network Security) by Global Knowledge
October 24, 2011 - (Free Research) Learn about the changes in the CompTIA Security+ 2011 (SY0-301) exam, including over 60 new topics that have been addedto the latest version of this exam. Find out the top 10 most important new or updated topics that you need to focus on as you prepare for the exam in this exclusive resource.
Information Security Magazine - February 2012 by SearchSecurity.com
February 01, 2012 - (Free Research) While we try to keep pace and adopt new platforms such as smartphones, social media and cloud services, malware is just as good at taking on the latest trends with ease. Explore why enterprises need to step up their game and implement new antimalware protection strategies that are specifically designed to mitigate these multifaceted threats.
Security Management 2.0: Time to Replace Your SIEM? by Q1 Labs
December 14, 2011 - (Free Research) Is it time to replace your SIEM? In this paper, take a look into factors for considering a new security management platform, examining each aspect of the decision, and presenting a process to migrate if the benefits outweigh the risks.
Secure, easy-to-own networks for state and local governments by Hewlett-Packard Company
February 20, 2012 - (Free Research) Access this resource to learn how the HP FlexNetwork architecture can rapidly provision and manage new applications and IT infrastructure in a highly secure and affordable manner. Discover how this modular strategy can enable IT managers to expand their networking environment as needed.
Getting More out of SIEM: How to Use Flows To Better Detect Threats and Simplify SIEM by Q1 Labs
February 24, 2012 - (Free Research) Businesses of all sizes are continually looking for new and improved ways to protect valuable information that resides on their corporate and virtual networks. With risk coming from many directions, the pressure to protect IT resources and gain better network and application visibility is only getting greater.
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