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Your search for keyword: On-Line Definition returned 44 results.
 
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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
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Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
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Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
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Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
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SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
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DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Cloud Computing: What It Is and What It Can Do For You by Global Knowledge
March 17, 2010 - (Free Research) Cloud computing is one of the latest computer and business industry buzz words. This paper will discuss the definition of cloud computing, the public or external cloud, the private or internal cloud, the evolution of cloud computing and more.
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How to tackle risk taxonomy by ComputerWeekly.com
November 25, 2010 - (Free Research) This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.
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Mobile payment technology - a buyer's guide by ComputerWeekly.com
November 18, 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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CW+: Mobile payments market opportunities for business by ComputerWeekly.com
December 20, 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”
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Successful Projects Start with High Quality Requirements by Micro Focus
May 03, 2012 - (Free Research) <p>Read this white paper to learn why you should always have an effective requirements definition before you begin any kind of software development. Use this paper as a guideline to learning how to create an effective outline of expectations, how to put them into action, and the benefits you’ll reap at the end of the process.</p>
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Highlighting Differences Between Retention and Turnover Metrics by SuccessFactors
April 24, 2012 - (Free Research) Read this white paper to learn the appropriate metrics to use when analyzing workforce turnover and retention data, how to define them, and how to increase their value.
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Dell Cloud Solutions for Web Applications: A Revolutionary Platform for Public and Private Clouds by Dell, Inc. and Intel
June 02, 2011 - (Free Research) More IT pros are looking to introduce a cloud infrastructure to their organization. However, as the definition and its potential benefits have morphed over time, knowing exactly what this technology offers is not always easy. This white paper highlights cloud computing to help you better evaluate this technology. Learn more here.
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Mobile banking strategies - maximise your revenues by ComputerWeekly.com
December 06, 2010 - (Free Research) Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The True Definition of SaaS and How You Can Reap Its Benefits

 by Workday
December 31, 2010 - (Free Research) Software as a Service (SaaS) is a term that many business people misunderstand. Read this white paper to learn what SaaS is, how it can help your organization, and what's important when evaluating your options. 
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Tier 1 Storage in the Modern Data Center by HP & Intel
February 14, 2012 - (Free Research) Gain a better understanding of the modern definition of “tier-1” storage according to ESG and find out attributes and categorization required for your infrastructure to operate a modern data center.
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The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM
October 13, 2010 - (Free Research) This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.
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Security in the Cloud Planning Guide by Intel
May 15, 2012 - (Free Research) You need to take several key security elements into account when planning your cloud initiative. This guide offers practical guidance for incorporating security into your cloud project and offers a checklist to help you choose the right cloud provider for your organization.
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Gartner Magic Quadrant for SSL VPNs by F5 Networks
February 17, 2012 - (Free Research) Secure Sockets Layer virtual private networks compose a mature market segment, serving a variety of VPN use cases for workstations and mobile-device remote access. In this Magic Quadrant, Gartner examines the role of SSL VPNs in remote access and the state of the market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT Optimization Through Workload Automation by CA Technologies.
January 01, 2012 - (Free Research) <p>Choosing the right workload automation tool for your enterprise can be a daunting task. This white paper outlines the benefits of using cloud computing for workload automation and provides a checklist to help you select the right offering for your business.</p>
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What's Needed for Cloud Computing by Riverbed Technology, Inc.
August 04, 2010 - (Free Research) Just  what  is  cloud  computing  anyway? This  paper  seeks  to  clarify   the  definition  of  cloud  computing,  identify  how  far  along  users  are  in  terms  of  cloud  deployment,  and  examine  the   role  of  the  network  in  the  cloud  computing  model.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defining a Framework for Cloud Adoption by IBM
July 29, 2010 - (Free Research) Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Strategies for IT Success in Today's Distribution Environment by Epicor Software Corporation
October 21, 2011 - (Free Research) This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.
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