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DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Strategies for Data and Medical Image Archiving E-Book by SearchHealthIT.com
March 02, 2012 - (Free Research) This E-Book offers expert advice on creating an on-site medical image archive as well as using a cloud storage provider for medical images. Additionally, explore 2 case studies regarding compliant storing and archiving of medical data.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Healthcare Data's Perfect Storm by Hitachi Data Systems
February 14, 2012 - (Free Research) This resource examines why healthcare organizations are drowning in the data they are creating and why they need even more data to weather this storm.
Moving from Paper to Electronic Health Records: Optimizing the Transition by Iron Mountain
December 31, 2011 - (Free Research) This white paper presents transformational approaches and strategies for moving clinical documentation processes to EHRs, as well as an overview of types and stages in the journey to electronic records as well as considerations for provider organizations.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Less paperwork gives local practice more time for patient care by HP and Intel
April 17, 2012 - (Free Research) <p>Deploying EHR integrated practice management application can aid in replacing paper charts with electronic medical records and document 100% of patient encounters electronically! Download this case study to learn how Central Eye Consultants did it!</p>
HIPAA Primer Best Practices by Iron Mountain
September 14, 2011 - (Free Research) Healthcare facilities are rapidly adopting electronic health records (EHR) in order to meet regulatory compliance requirements. Central to this effort is document conversion — the scanning of new and existing records to digital format. Inside this white paper, uncover best practices for a HIPAA-compliant approach to EHR transition.
The HIPAA -compliant approach to EMR transition by Iron Mountain
February 2012 - (Free Research) This white paper showcases a document conversion service that will simplify the digital conversion of paper files, and ensure your health care organization remains in step with compliance regulations.
ICD-10: People, process, technology and revenue impacts by SearchHealthIT.com
April 2012 - (Free Research) Health IT Exchange expert James Truesdale’s thoughts on how the upgrade of ICD-10 coding will affect health care organizations, and why delaying the inevitable transition could have negative results on revenue cycle.
Enabling Next-Generation Healthcare Networks by Ciena
June 2011 - (Free Research) Most emerging eHealth applications require large amounts of bandwidth if they’re to be shared across a healthcare network. Traditional leased lines simply do not have the capacity for this. Healthcare providers have no choice but to adopt new lifesaving applications like telemedicine and PACS if they are to remain competitive and relevant.
Archiving for Small To Medium Hospitals by Iron Mountain
March 2012 - (Free Research) This resource explores a vendor neutral enterprise archive solution that addresses the size and scale of a small or medium hospital’s enterprise storage requirements.
Creating a HIPAA compliant backup in the cloud by CommVault Systems, Inc.
May 2012 - (Free Research) This E-Guide from SearchHealthIT.com examines why cloud backup and disaster recovery is becoming an increasingly more viable option for health care facilities looking to meet HIPAA requirements while safeguarding critical data off-site.
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