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Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. (EBOOK) VIEW ABSTRACT | GO TO

Quantifying the Business Value of VMware View - Webcast by VMware, Inc. February 07, 2012 - (Free Research) Many enterprises have discovered that the use of virtualization to support desktop workloads creates a range of significant benefits. This VMware sponsored webcast with IDC will provide both quantitative measurement of the business value -- defined as the expected ROI -- and qualitative analysis associated with the use of VMware View™. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing the Data Center with Energy Efficient Servers by Dell, Inc. and Intel June 01, 2009 - (Free Research) The Dell Energy Smart architecture provides a comprehensive, system-wide approach to balancing performance and energy use in new 11th-generation Dell PowerEdge servers - capabilities that are critical to simplifying IT and meeting the power and cooling challenges of enterprise data centers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Governance Online Symposium -- E-discovery and the Cloud by SearchCompliance.com November 15, 2011 - (Free Research) The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Seeing Through the Fog: Managing Application Performance in the Cloud - NetForecast by Riverbed Technology, Inc. May 19, 2011 - (Free Research) This report introduces best practices for understanding and improving the performance of mission-critical networked applications and provides pointers for what to look for in a measurement tool in a WAN optimized environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Virtualization Management Needs Revamping by CA Technologies. August 18, 2011 - (Free Research) Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying the Network with 10 Gigabit Ethernet Unified Networking by Dell, Inc. and Intel November 30, 2011 - (Free Research) Unified networking over the 10 Gigabit Ethernet in the data center offers numerous benefits for the virtualized data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Networking on 10 Gigabit Ethernet by Dell, Inc. and Intel November 29, 2011 - (Free Research) Unified networking over 10 Gigabit Ethernet in the data center offers many benefits, including a simpler infrastructure, lower equipment and power costs, and the flexibility to evolve as the virtualized data center does. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel Streaming and Virtual Hosted Desktop Study: Benchmarking Results by Dell, Inc. and Intel November 21, 2008 - (Free Research) Read this paper to learn what Intel IT found when they compared the impact on servers and the network for both streaming software and virtually hosted computing models. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning for and Managing the Future of your Network by Quest Software February 10, 2012 - (Free Research) This white paper delivers best practices for helping you with network planning and expansion. From design considerations to business needs, get the information you need to build a successful network plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficient Management for Dynamic Data Centers by Dell, Inc. and Intel February 18, 2011 - (Free Research) This interactive webcast explores ways to simplify infrastructure management to achieve the next level in IT efficiency. The hour-long event focuses on how Dell's Advanced Infrastructure Manager eliminates the silos that encumber IT management, enabling IT groups to manage servers, networks and storage as a single pool. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

HP Converged Infrastructure - Unleash Your Potential by ePlus Technology February 10, 2012 - (Free Research) To combat IT sprawl, many businesses are turning to server virtualization. However, virtualized environments place huge demands on network and storage infrastructure. Discover how HP's converged infrastructure offers businesses a way to bring together all IT resources and eliminate sprawl. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Proactive Network Monitoring and Management by Nimsoft, Inc. January 05, 2012 - (Free Research) Uncover how monitoring technology can equip network administrators with the vital insights needed to govern and ensure availability of servers and applications, whether managed locally or in the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vyatta Network OS - Version VC6.3 by Vyatta Inc. February 24, 2011 - (Free Research) Vyatta provides softwarebased networking and security software that uniquely satisfies emerging IT architectures that are leveraging virtualization, multi-core server platforms and cloud computing models. The Vyatta Network OS includes:Dynamic Routing (BGP, OSPF, RIP) Stateful Firewall IPSec VPN Intrusion Prevention SSL OpenVPN Secure Web Filtering (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

The Disaggregation of the Enterprise Network by HP and Intel February 08, 2012 - (Free Research) Market competition, innovation and a renewed focus on business requirements have led to a resurgence of multivendor network architectures. Access this resource to learn more about this renewed approach that can improve functionality and lower costs with little or no additional operational complexity. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

What’s New in VMware vSphere 5: Networking by Dell and VMware February 08, 2012 - (Free Research) Explore enhanced networking tools and capabilities in vSphere 5.0 that can simplify the tasks ofnetwork admins by providing increased visibility into virtual infrastructure traffic, greater network I/O control, and end-to-end SLAs for critical applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 01, 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Security risks that can affect your industry by Websense, Inc. February 08, 2012 - (Free Research) As the threat landscape continues to evolve, the approaches to thwart them must also. But with emerging trends like social networking and the influx of mobile devices, ensuring adequate security is becoming more complex. In this expert resource, explore the security risks organizations face in today’s changing environment. (EGUIDE) VIEW ABSTRACT | GO TO

Expert approach to combining VDI and unified communications by Cisco Systems, Inc. January 13, 2012 - (Free Research) This expert e-guide form SearchUnifiedCommunications.com explains how to best approach unified communications in a virtual desktop infrastructure. (EGUIDE) VIEW ABSTRACT | GO TO

Speed Up Citrix XenDesktop on the WAN - Cisco WAAS Optimizes Citrix XenDesktop Demonstration by Cisco Systems, Inc. December 22, 2011 - (Free Research) Access this video to learn how Cisco Wide Area Application Services (WAAS) can optimize your WAN with advanced data compression and reduce bandwidth consumption up to 70% while delivering enhanced application performance. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Cisco WAN Optimization for Citrix XenDesktop by Cisco Systems, Inc. December 22, 2011 - (Free Research) Access this whitepaper to learn about an optimized solution that mitigates the effects of the WAN and ensures customers can realize their business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Mobile Device Support by LogMeIn, Inc. February 08, 2012 - (Free Research) Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Comprehensive Monitoring of XenDesktop-PHD Virtual Webinar by PHD Virtual Technologies Inc. February 03, 2012 - (Free Research) Access this webcast to learn more about monitoring virtual environments and why an end-to-end visibility solution is imperative to managing your network and virtual environments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Using the Network to Optimize a Virtualized Data Center by Dell, Inc. and Intel January 31, 2012 - (Free Research) Access this whitepaper to uncover why and how the network must evolve to optimize the benefits of virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Optimization: Why Go Virtual? by Silver Peak February 07, 2012 - (Free Research) In this 3-minute video, you’ll learn from CEO Rick Tinsley about Silver Peak’s portfolio of virtual WAN Op solutions – from the high end VRX with 20X the capacity of any other virtual appliance to the self-service free downloads on the VX-Xpress Marketplace. Bonus footage includes real world results from two customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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