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Your search for keyword: Marketing Customer Self-service returned 757 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact
January 10, 2011 - (Free Research) Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Virtualization for Agile Business Intelligence Systems by Denodo Technologies
April 13, 2012 - (Free Research) This webcast discusses data virtualization and how it can lead to more flexible, agile BI.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enforce Business Rules in Your Company's Processes by SAP America, Inc.
May 25, 2012 - (Free Research) This video discusses how SAP’s variety of offerings can help you improve information management by providing users the information they need while still maintaining security and control.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Architectural Strategies for Cloud Computing by Oracle Corporation
December 20, 2010 - (Free Research) This paper explains how cloud computing is now also evolving in a private variant whereby enterprises set up cloud-like, centralized shared infrastructure with automated capacity adjustment that internal departmental “customers” utilize in a self-service manner. Realization of efficiency, performance, and agility benefits is reinforcing this trend.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Self-Service BI on the Windows Platform by Dell, Inc. and Intel
April 26, 2011 - (Free Research) Dell and Intel and Microsoft have partnered to provide a high-performance, reliable, secure business intelligence platform that puts familiar applications and collaboration capabilities in the hands of business analysts while giving IT the tools it needs to efficiently manage and maintain the technology. Check out this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Self-Service, Security and Storage Tools for the Private Cloud by Dell, Inc. and Intel
March 14, 2012 - (Free Research) This expert tip examines several types of third party tools and explains why traditional security practices are not enough to properly protect the cloud. Discover various security technologies in the marketplace and learn how to handle storage-related challenges in your cloud infrastructure.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Cloud Strategy for the Enterprise by Bluelock
May 02, 2012 - (Free Research) Discover how cloud services can enable faster time to market and reduced IT costs in this exclusive resource. In particular, explore how public and hybrid cloud services are factoring into the equation by providing organizations with flexible service options, faster deployments and self-service options while ensuring control remains in IT's grasp.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 and AppLocker by Global Knowledge
January 25, 2010 - (Free Research) Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

4 Steps to Private Cloud Implementation Success by Cisco Systems, Inc.
May 25, 2012 - (Free Research) <p>Many IT professionals are overwhelmed by the process required to implement a private cloud. This white paper offers proven tips to help you effectively deploy and manage this technology so you can fully leverage its benefits.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building Blocks to a Private Cloud by Cisco Systems, Inc.
December 31, 2009 - (Free Research) <p>Many companies view cloud computing as a replacement for their traditional IT systems, but this new technology can actually supplement existing infrastructures. This white paper explores the relationship between virtualization and cloud computing and reveals the essential characteristics that define each of these IT models.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Optimization: Why Go Virtual? by Silver Peak
February 07, 2012 - (Free Research) In this 3-minute video, you’ll learn from CEO Rick Tinsley about Silver Peak’s portfolio of virtual WAN Op solutions – from the high end VRX with 20X the capacity of any other virtual appliance to the self-service free downloads on the VX-Xpress Marketplace. Bonus footage includes real world results from two customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Accelerating virtual desktop delivery by Dell, Inc. and Intel
April 26, 2011 - (Free Research) The Dell™ Virtual Integrated System (VIS) Self-Service Creator tool streamlines provisioning and virtual desktop management in heterogeneous environments, helping reduce administrative burden, increase responsiveness, and ensure security and compliance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling virtual machine sprawl for efficient resource utilization by Dell, Inc. and Intel
April 26, 2011 - (Free Research) Dell VIS Self-Service Creator, part of the Dell Virtual Integrated System (VIS) architecture, helps reduce virtual machine sprawl by automating the process of reducing, reusing, and recycling of compute resources in a shared virtual IT infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ovum: Security trends to watch in 2011 by ComputerWeekly.com
January 25, 2011 - (Free Research) Security needs are growing fast. Businesses are facing a large-scale and well-resourced criminal network intent on defrauding them and their customers. On top of this there is the growing threat of cyber espionage, and the need to meet ever more stringent compliance benchmarks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Datacenter Operational Efficiency Using Self-Service Provisioning and Advanced Performance Analytics by Dell, Inc. and Intel
February 2011 - (Free Research) To help IT decision makers evaluate their options for addressing datacenter complexity - Dell posed the following questions to Mary Johnston Turner, research director for IDC's System Management Software service. Learn answers to today's most pressing datacenter questions regarding cloud computing, virtualization, provisioning and more.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IDC: Key Requirements for Private Cloud by Cisco Systems, Inc.
March 2011 - (Free Research) This white paper points out the operational challenges that have resulted from the widespread deployment of virtualization and increased adoption of private cloud computing. Learn how you can address your top data center pain points through orchestration, self-service, and automated provisioning.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Kronos Workforce Central return on investment by ComputerWeekly.com
February 2011 - (Free Research) Kronos Workforce Central enables companies to reduce payroll error, reduce human resources management time and cost, and increase employee productivity by providing a centralized system for managing all the facets of the employee lifecycle.The solution can also increase visibility into labor issues and costs for improved decision making.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Q&A: Challenges in Managing Heterogeneous Datacenters and Multihypervisor Environments by Dell, Inc. and Microsoft
April 2011 - (Free Research) With virtualization and the cloud come new challenges when it comes to management. This white paper discusses the difficulties of maintaining heterogeneous computing environments and explores key factors to consider when selecting a management tool to address them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Private Cloud Database as a Service with VMware vFabric Data Director by VMware, Inc.
February 2012 - (Free Research) Private cloud database-as-a-service enables IT organizations to control database sprawl through automation and consistent policy enforcement and accelerate application development cycles with self-service database management. Attend this webcast to learn how to build database-as-a-service in your datacenter.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

VX-X WAN Op Download by Silver Peak
February 2012 - (Free Research) Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.
(DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Executive Dialogue: Finding Customer Loyalty in a Multichannel World by Oracle Corporation
March 2010 - (Free Research) Loyal customers are the lifeblood of a business. Read this paper for a discussion, given by executives Don Peppers and Melissa Boxer, of the four key principles of success in gaining customer loyalty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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