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Your search for keyword: Making superior customer service returned 1845 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Building a Clear and Socially Connected Enterprise by SAP America, Inc.
December 31, 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Ruggedness Reduces TCO for Mobile Computers by Intermec
May 11, 2011 - (Free Research) General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

New Roles, New Rules: Are Your Smart Phones Tough Enough for Work? Why Emerging Enterprise Applications Require Ruggedness, Reliability by Intermec
May 12, 2011 - (Free Research) Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Superior Manageability, Efficiency, and Data Protection with Oracle’s Sun ZFS by Oracle Corporation
December 15, 2010 - (Free Research) Oracle’s Sun ZFS Storage software is the key ingredient that enables Oracle's Sun ZFS Storage Appliances to deliver unmatched simplicity, ease-of-use, increased storage efficiency and industry leading price and performance. The software includes a rich set of data services, all of which are bundled with Sun ZFS Storage Appliances.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Superior Manageability, Efficiency, and Data Protection with Oracle's Sun ZFS Storage Software by Oracle Corporation
December 01, 2010 - (Free Research) Oracle's Sun ZFS Storage software is the key ingredient that enables Oracle's Sun ZFS Storage Appliances to deliver unmatched simplicity, ease-of-use, increased storage efficiency, and industry leading price/performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Foglight helps telecomms company find savings and boost efficiencies by ComputerWeekly.com
January 12, 2011 - (Free Research) After implementing Foglight, a major telecommunications company gained the ability to monitor and control its entire IT applications infrastructure in greater depth avoiding downtime and extra support staff, while boosting efficiencies of business-critical applications and staff productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Big Data: Here to Stay and Requiring Superior Data Access by Progress DataDirect
April 19, 2012 - (Free Research) This resource examines the challenges of big data in the enterprise, as well as the strategies and potential benefits for managing and understanding big data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.
April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Next-Generation Healthcare Networks by Ciena
June 2011 - (Free Research) Most emerging eHealth applications require large amounts of bandwidth if they’re to be shared across a healthcare network. Traditional leased lines simply do not have the capacity for this. Healthcare providers have no choice but to adopt new lifesaving applications like telemedicine and PACS if they are to remain competitive and relevant.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Tablet & eReaders: strategies and opportunities by ComputerWeekly.com
September 2011 - (Free Research) In this report extract, Juniper Research discusses trends in the market for tablet PCs and eReaders.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Alfresco Mobile by Alfresco Software
May 2012 - (Free Research) This webcast takes a look at tablets in the enterprise, their content management capabilities, and how your business can make the most out of this relatively new technology.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What's New in Windows Server 2008 R2? by Dell and Microsoft
October 2009 - (Free Research) The new Windows Server® 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more!
(DATA SHEET) VIEW ABSTRACT | GO TO

Five Ways to Drive Down Data Protection Costs While Ensuring Business Continuity by Dell, Inc.
February 2012 - (Free Research) Read this white paper to learn the essential attributes that every modern backup and recovery solution should include, and 5 top ways to drive down costs while ensuring business continuity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Re-Platforming SAP on VMware and EMC Storage Produces Superior Results for Callaway Golf Company by EMC Corporation
May 2012 - (Free Research) <p>This case study outlines exactly how Callaway Golf created and managed three distinct platform landscapes for each of their deployed SAP enterprise resource planning (ERP) applications. Read more inside to see how this strategy led them to eventually have the capabilities to virtualize SAP productions.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Multiprotocol Label Switching (MPLS) Overview by Global Knowledge
November 2010 - (Free Research) MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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VIRTUALIZED iSCSI SANS: Flexible, Scalable Enterprise Storage for Virtual Infrastructures by Dell | EqualLogic
December 2008 - (Free Research) This white paper describes a virtualized infrastructure that applies storage and server virtualization technologies to cost-effectively achieve a flexible, high-performance, dynamic IT infrastructure that is simple to manage and scale.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile banking strategies - maximise your revenues by ComputerWeekly.com
December 2010 - (Free Research) Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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Maximizing UPS Availability by Eaton Corporation
February 2012 - (Free Research) This paper explores how you can optimize UPS availability by focusing on minimizing repair time and maximizing redundancy, both inside your UPSs and across your power protection initiatives. Also learn why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Advanced Case Management for Smarter Energy and Utilities by IBM
October 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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