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Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 27, 2011 - (Free Research) In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge September 21, 2009 - (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com January 05, 2011 - (Free Research) IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc. September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The business benefits of switching to mobile TV by ComputerWeekly.com November 2010 - (Free Research) Over the past two years, the mobile TV landscape has changed dramatically. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Riverbed Helps Meridiana fly Meet Increased Demand for Online Travel Bookings by Riverbed Technology, Inc. November 2011 - (Free Research) Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Hidden Truth About Virtualizing Business-Critical Applications by VMware, Inc. February 2012 - (Free Research) This IDG paper highlights key findings from a survey of over 300 organizations about their virtualization of business critical applications. Find out what drivers are pushing companies to extend virtualization beyond servers, what value they're realizing, and what the true extent is of feared risks like performance impact and limited ISV support.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Management: The End User is King by CA Technologies. January 2012 - (Free Research) A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Address the Two Key Challenges with Virtualization by Riverbed Technology, Inc. May 2011 - (Free Research) WAN optimization is a class of technology that has rapidly been adopted across enterprises. Examine the trends toward server consolidation and virtualization, and how WAN optimization can help IT organizations like yours solve the key challenges of application performance and information availability within these environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance testing for mobile applications Will your mobile application fail your users? by Hewlett-Packard Company November 2011 - (Free Research) This white paper reviews key mobile trends and analyzes how performance testers must change their testing methodologies to ensure they are accounting for the changes caused by mobile usage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 IT Skills and Salary Report by Global Knowledge March 2011 - (Free Research) This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reconciling Datacenter consolidation and security: It starts with an integrated approach by Oracle Corporation October 2011 - (Free Research) This white paper explores the key drivers behind many consolidation efforts and points out the reasons why some organizations are putting off deploying virtualization. Gain insight into a holistic approach to ensuring security, high availability, and performance and discover the key technology components that comprise it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Q-EKM: Quantum Encryption Key Manager: Enterprise Proven Security for Your Valuable Data at Rest by Quantum Corporation July 1967 - (Free Research) Quantum's Encryption Key Manager (Q-EKM) is an Enterprise proven, easy-to-use solution for managing encryption keys across multiple Quantum libraries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Monitoring and Ensuring Application Performance by CA Technologies. June 2011 - (Free Research) Many tools claim to give you a true end-to-end picture of network application performance, but most miss one or both ends of user-driven application usage. This expert e-guide takes a close at the overlapping tools that are key to a complete solution. In addition, uncover top network management challenges and best practices to prepare for them. (EGUIDE) VIEW ABSTRACT | GO TO

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Unleashing GRC intelligence: Driving performance with insight by IBM October 2011 - (Free Research) OpenPages 6 empowers managers with the ability to reduce loss and improve performance through deep insight into enterprise-wide governance, risk, and compliance initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to NAM 5.1 by Cisco Systems, Inc. January 2012 - (Free Research) Uncover how you can deliver network visibility to optimize resources, troubleshoot performance issues, and ensure a consistent end-user experience by implementing a network analysis module solution. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Key Tips to Improve Your SLA Performance by CA Technologies. August 2011 - (Free Research) Most service providers take a manual, reactive approach to managing and reporting against service level commitments. Read this white paper to learn how automating service level management with CA Business Service Insight reduces costs associated with service level management. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Unleashing Cloud Performance by Riverbed Technology, Inc. May 2011 - (Free Research) Want to eliminate spiraling cost and complexity of your IT infrastructure? Riverbed can help by delivering cloud services with LAN-like performance across your organization. In this whitepaper, we explore how WAN optimization from Riverbed can deliver on the promise of accelerated cloud performance for widely distributed enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Desktop Toolbox by Cisco Systems, Inc. December 2011 - (Free Research) Read this virtual desktop e-book, featuring experts Brian Madden and Gabe Knuth, to gain key insights on performance monitoring tools, WAN optimization, personalization software, and much more. (EBOOK) VIEW ABSTRACT | GO TO

Extreme Performance, Predictable, & Econ Scale & Continuous Avail for J2EE Apps by Oracle Corporation September 2011 - (Free Research) Find out how mainframe rehosting lets IT professionals spend more time and money on development rather than on maintaining aging systems. This free whitepaper explains how you can unlock the value of key business logic for integration and reuse and therefore create a more innovative IT environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware vSphere 4.1 and the Intel Xeon Processor E7 Family by Dell, Inc. and Intel August 2011 - (Free Research) Data center virtualization is continuing to grow as a mission-critical strategy for scaling performance and capacity, but doing so necessitates a powerful virtualization platform. Read this exclusive white paper for a comprehensive overview of one of the premier virtualization platforms available on the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Exalogic Elastic Cloud: Software Overview by Oracle Corporation March 2011 - (Free Research) Oracle Exalogic Elastic Cloud Software is a specific set of enhancements made to the core Oracle Fusion Middleware products to optimize their performance on Exalogic. Read this paper for a software overview. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Exalogic Elastic Cloud: X2-2 Hardware Overview by Oracle Corporation March 2011 - (Free Research) Oracle Exalogic Elastic Cloud, the world’s first and only integrated middleware machine, dramatically surpasses alternatives and provides enterprises the best possible foundation for running applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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