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Your search for keyword: Interactive Voice Response Capacity returned 333 results.
 
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Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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Modular Data Centers Provide an Agile Response to Change by IBM
November 16, 2010 - (Free Research) Read this white paper to learn how moving to modular data center design can deliver significant benefits that can help organizations adapt to change, and provide flexibility to match short-term capacity requirements with long-term growth, and to do so in a cost-effective manner.
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Accelerate Application Performance with Flash Storage by Oracle Corporation
March 23, 2011 - (Free Research) Storage performance and capacity demands are increasing rapidly, creating storage input/output challenges for many enterprises running applications that need fast response times. This Webcast will address those challenges and explore a proven solution: Oracle's Sun Flash storage portfolio.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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Refreshing Brewery Data Centers With Virtualized Storage by Dell, Inc.
April 01, 2012 - (Free Research) Heineken is a global beverage brand with 140 breweries in more than 70 countries. Since adopting Dell Compellent Data Progression automated tiered storage, the company not only spends less on initial device costs, but it also can reduce power consumption cost effectively. Read this 2-page case study to learn more.
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Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge
August 27, 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
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IT Decision Center on Business Collaboration Solutions by SearchUnifiedCommunications.com
May 14, 2012 - (Free Research) Visit SearchUnifiedCommunications.com’s IT Decision Center that focuses on Business Collaboration technology in the marketplace today. Hear from the experts and get their advice on collaboration tools and management for businesses deciding on new solutions that can address everything from productivity, innovation, efficiency and cost-cutting.
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Enterprise-Class Performance Monitoring and Analysis for Modern IP Networks by Cisco Systems, Inc.
December 30, 2011 - (Free Research) This whitepaper aims to help you realize the essentials for monitoring, analyzing, and optimizing in today’s IP networks and how a network performance monitoring and analysis solution can help you get the job done.
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Save Money on Mainframe Hardware and Software: Five Simple Steps to Managing MIPS by Compuware Corporation
September 03, 2009 - (Free Research) This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise.
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Oracle's Sun Fire X2270 M2 Server Architecture by Oracle Corporation
May 03, 2010 - (Free Research) Oracle’s Sun Fire X2270 M2 server provides the most effective path to cloud and technical computing. They bring an enhanced next generation, small form-factor, high performance system to the datacenter. Continue reading to learn more.
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Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies.
November 2008 - (Free Research) Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide.
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Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
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BYOD: Focus on User Experience, Not the Device by Avaya
May 2012 - (Free Research) <p>There’s more to bringing outside devices into your IT infrastructure than just connecting them to your network. For BYOD to really work, you need a comprehensive plan. Discover more in this research report. </p>
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
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The Future of Unified Communication: What’s in Store? by Sprint
May 2012 - (Free Research) This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020.
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Interactive Threat Analysis: Deeper Network Visibility for Better Protection

 by RSA, The Security Division of EMC
March 2012 - (Free Research) NetWitness Investigator is an interactive threat analysis application that enables a deeper level of visibility with full packet capture and session analysis. Download this freeware version now to begin analyzing your network traffic and mitigating risks today.
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Interactive Threat Analysis Demo: How to Gain Deeper Visibility and Protection

 by RSA, The Security Division of EMC
August 2009 - (Free Research) View this webcast to explore how to gain a deeper level of network visibility to thwart emerging threats and reduce risk with an interactive threat analysis application. Explore how NetWitness Investigator works, its benefits and how you can take advantage of them with this complimentary training session.
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Interactive Classroom: Automating Disaster Recovery with Virtualization by Dell, Inc.
March 2012 - (Free Research) Virtualization has introduced technologies that allow for a more efficient and simple restoration of data and services after a disaster. In this interactive classroom, we cover what you need to know about implementing a disaster recovery strategy, taking advantage of DR tools and setting processes and policies.
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Using Deduplication in Backup Systems – Interactive Resource Center by Quantum Corporation
October 2010 - (Free Research) Data Deduplication has gained a lot of traction in the backup and recovery world over the past few years. This interactive classroom features exclusive lessons designed to get IT administrators up to speed on this technology and how it affects the entire IT market.
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Quantum Interactive Classroom: Dedupe for Backup by Quantum Corporation
May 2010 - (Free Research) This interactive classroom features exclusive expert content designed to get IT administrators up to speed on deduplication. The classroom includes a video that explores the different types of deduplication and how these technologies help IT pros optimize and enhance already existing storage infrastructures. 
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Cloud-Based Communications: Are They Right For Your Organization?

 by Interactive Intelligence, Inc.
April 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
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Benefits of Cloud-Based Communications

 by Interactive Intelligence, Inc.
April 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
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Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.
April 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
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