Collaborative Tools | Social Networks and Community Management | Integrated Groupware Solutions | Web, Video and Audio Conferencing | Enterprise Information Integration/ Metadata Management | Application Integration | Messaging Solutions | Wireless Technologies and Mobile Computing | Systems Integration | Business Process Management (BPM)

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The Future of Business Collaboration by Citrix Online Go To Meeting January 16, 2012 - (Free Research) Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Collaboration in the Cloud by Citrix Online Go To Meeting January 13, 2012 - (Free Research) This white paper addresses the issues and challenges surrounding remote collaboration, exploring just how to succeed in this new world of work. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Duet Enterprise by Microsoft and SAP Unlocks User Centric ERP With SharePoint by Microsoft May 27, 2011 - (Free Research) Read this Gartner research to learn how to couple the tools contained in the latest release of Duet Enterprise with agile, user-centric development methodologies to deliver SAP enterprise resource planning (ERP) system data and processes to users in SharePoint (or Microsoft Office) environments without fragmentation of information and processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Use Workflows In SharePoint by Global Knowledge July 06, 2010 - (Free Research) In this white paper, we will discuss how SharePoint workflows work and how you can implement them to im­prove existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Trancript: Unlock your Back Office and Become a Social Enterprise by Salesforce.com February 06, 2012 - (Free Research) Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Unlock your Back Office and Become a Social Enterprise by Salesforce.com January 31, 2012 - (Free Research) The business value of social and mobile apps can now be harnessed by organizations who are already using SAP applications for their core operations. View this brief video explanation to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data. (VIDEO) VIEW ABSTRACT | GO TO

How to Manage System Center Operations Manager using Groups by Veeam Software February 09, 2011 - (Free Research) Using groups effectively in Microsoft Operations Manager can customize the Operations Manager console for your users, provide more actionable alerting and can automatically react to changes in your environment. Read this white paper now to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Duet Enterprise Case Study:  Professional Services Firm Uses Duet Enterprise as Surround Strategy for SAP by Microsoft December 28, 2011 - (Free Research) Read this paper to find out how the Swedish engineering firm Sandvik Group bridged the gap between its SAP enterprise resource planning (ERP) systems and SharePoint Server to allow for collaboration by casual users that streamlined its invoice approval process and cut time-to-completion in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Guide for Building Productive, Collaboration Environments in SMBs by Dell, Inc. and Intel March 31, 2010 - (Free Research) This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Think Business Services First: Integrating Application Performance and Infrastructure Management by CA Technologies. June 24, 2011 - (Free Research) Most application performance and infrastructure management teams remain isolated in silos that utilize niche solutions incapable of delivering the interdepartmental visibility needed to ensure the reliability of critical services. Learn how with an integrated solution, procedural changes become easier to achieve and IT can become more proactive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified SOA Tools Align Business and IT by Oracle Corporation January 01, 2010 - (Free Research) IT pros anticipate big gains from an integrated SOA suite that includes pre-integration with BPM technology. The top benefit: the ability to strategically align information technology with an enterprise’s business mission. Learn how global enterprises have achieved this goal thanks to Oracle’s fully integrated SOA product line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Idea to Delivery: Take a Holistic, End-to-End Approach to Bringing Products to Market by SAP America, Inc. September 30, 2011 - (Free Research) Many organizations still struggle with siloed operations for lack of a clear path to collaboration. But with the right IT strategy and organizational change, a company can enable collaboration beyond its four walls and extend out to suppliers, customers, and partners, integrating all processes from idea to delivery. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaboration Drives Growth for Discrete Manufacturers: For Sage by Sage Software January 05, 2012 - (Free Research) This paper takes a look at enterprise resource planning (ERP) systems and the requirements of collaboration as it relates to customer focus, innovation, and supply chain excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry by Infor CRM February 07, 2012 - (Free Research) This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com September 05, 2011 - (Free Research) Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. (IT BRIEFING) VIEW ABSTRACT | GO TO

Cisco Prime for Enterprise Introduction: New innovative network management strategy and product portfolio that will help you more effectively manage your wired and wireless networks and the services they deliver. by Cisco Systems, Inc. January 26, 2012 - (Free Research) Managing your network is never without problems. Discover a solution that can simplify it. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc. November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Socialbomb Works with Riverbed in the Cloud to Keep TV Fan Base Engaged Online by Riverbed Technology, Inc. November 09, 2011 - (Free Research) This case study examines how one company chose Riverbed® Stingray™ Traffic Manager to ensure that its advanced social network projects remained online, and that they provided detailed reporting during traffic spikes.  (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Navigating the path to satisfying online customer experience by Tealeaf November 23, 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. (EGUIDE) VIEW ABSTRACT | GO TO

Reliable Messaging Solutions for Retail -How Open Source Software Creates Opportunities in Retail by FuseSource July 31, 2011 - (Free Research) As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics April 18, 2011 - (Free Research) This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process. (EGUIDE) VIEW ABSTRACT | GO TO

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency by CA Technologies. June 09, 2011 - (Free Research) It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaborative Commerce for Dummies by Ariba, Inc. November 04, 2011 - (Free Research) This e-book describes how using a cloud-based suite of applications and services integrated with a community of experts and trading partners can fuel the collaboration needed to improve your performance and profits. (EBOOK) VIEW ABSTRACT | GO TO

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