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Your search for keyword: Goals Customer Service Requirement returned 1809 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The Five Fundamentals for a Successful FCR Program by Enkata Technologies

April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nimble employers turn to agile project management by ComputerWeekly.com

November 25, 2010 - (Free Research) In spirit, both traditional and agile project delivery embody similar principles and practices that aim to deliver measurable results
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces by ComputerWeekly.com

September 01, 2010 - (Free Research) An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Office 365 SharePoint Online - Architectural Considerations by AvePoint, Inc.

October 24, 2011 - (Free Research) Learn about the new services available for Office 365 and how you can incorporate them into your enterprise IT portfolio.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation

April 01, 2007 - (Free Research) Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.

April 13, 2012 - (Free Research) <p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS

January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Dell 12G White Papers: Why Dell for Oracle Decision Support Applications by Dell, Inc. and Intel

March 2012 - (Free Research) This white paper explores the server requirements of today's critical applications and reveals key metrics used to monitor decision support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Key Strategies for Successful Customer CMDB Implementations. by Hewlett-Packard Company

June 2008 - (Free Research) To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Efficiency: Streamlining Pick-Up and Delivery in the Post & Parcel Industry by Intermec

May 2011 - (Free Research) Today’s post and parcel organizations have been drastically affected in recent years by rising costs and shifting requirements. This white paper discusses an error-reducing solution that eliminates costly, advancement barring problems and can help the postal workforce experience increased efficiency and productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+ Open Group: Supporting requirements management in TOGAF by ComputerWeekly.com

October 2010 - (Free Research) This White Paper discusses methodology and language support for requirements management in TOGAF.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Marketing - How to Create Value from Today's Digital Environment by OpenText

March 2012 - (Free Research) In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems

April 2009 - (Free Research) This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Creative Shorts: The Business Value of a Solid Requirements Process by SERENA Software, Inc.

April 2012 - (Free Research) <p>Read this white paper to understand why it’s important for your organization to have requirements analysis to boost user satisfaction and ROI.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PCI in the cloud: Compliance guide by Intel

April 2012 - (Free Research) Adhering to the requirements of the PCI DSS, especially in a cloud computing environment, is no easy task and unfortunately there is no one-size-fits all approach. This guide offers expert insight on PCI in the cloud as well as key guidance to help you navigate through the cloud to meet compliance goals.
(EGUIDE) VIEW ABSTRACT | GO TO

Multiprotocol Label Switching (MPLS) Overview by Global Knowledge

November 2010 - (Free Research) MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate the delivery of modern applications by Hewlett-Packard Limited

March 2012 - (Free Research) An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Mission-Critical Applications by Dell, Inc. and Intel

April 2011 - (Free Research) To create the infrastructure for a private enterprise cloud, Intel IT has set a goal of virtualizing up to 75 percent of its office and enterprise computing environments. To achieve this goal, Intel IT will need to virtualize mission-critical applications, which is challenging due to rigorous performance, availability, and other requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Mission-Critical Applications by Dell, Inc. and Intel

March 2011 - (Free Research) To create the infrastructure for a private enterprise cloud, Intel IT has set a goal of virtualizing up to 75 percent of its office and enterprise computing environments. To achieve this goal, Intel IT will need to virtualize mission-critical applications, which is challenging due to rigorous performance, availability, and other requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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