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Mastering Problem Management by Global Knowledge
August 26, 2010 - (Free Research) There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
Windows 7 and AppLocker by Global Knowledge
January 25, 2010 - (Free Research) Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight
April 2008 - (Free Research) Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.
Information Security Magazine - March 2012 by SearchSecurity.com
March 2012 - (Free Research) Access this issue now and examine how SIEM is leading the charge in building a coordinated view of security-related information and event integration (including integrating fraud detection data and network access control technologies to name a few) and uncover new strategies for developing an enhanced SIEM capability and more.
OSPF Scaling and Summarization by Global Knowledge
November 2010 - (Free Research) This paper examines the usefulness and goal of summarization. These goals consist of conserving RAM, bandwidth and CPU by hiding information from some of the routers.
Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Using Location Intelligence To Maximize the Value of BI by Esri
December 2011 - (Free Research) All these scenarios share the benefits and success from incorporating business intelligence (BI) and geographic analysis into their data analytics. Read this paper to learn about this new technique, location intelligence (LI), the technologies behind it and how it can significantly improve your business.
Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com
September 2011 - (Free Research) The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
Leverage Application Control to Boost SIEM Effectiveness by Bit9, Inc.
April 2012 - (Free Research) As threats become more advanced, organizations need a more proactive approach that enables faster insight to system usage and activity to ensure enhanced protection. Uncover how Bit9 Parity Suite meets these needs by extending threat detection to endpoints and provides the information SIEM systems require to live up to their full potential.
Oracle Complex Event Processing Exalogic Performance Study by Oracle Corporation
May 2012 - (Free Research) The benchmark study described in this whitepaper demonstrates Oracle Complex Event Processing's (CEP's) ability to provide both very high throughput and low latency on a single Exalogic compute node with a use case that is very typical of financial front office applications in capital markets.
Expanding Active Decision-Making: The Power of Integrating Business Rules and Events by Red Hat
April 2012 - (Free Research) Business rules management systems (BRMSs) help organizations gain real-time insight into application performance and incorporate automation strategies into their processes. Read this white paper to learn more about the budget-friendly open source options when it comes to integrating business events with automated decision-making.
S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
Debunking Security Concerns with Hosted Call Centers by inContact
September 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
Call Recording with BlackBerry Smartphones by BlackBerry
May 2012 - (Free Research) <p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>
Introduction To Complex Event Processing (CEP) In Capital Markets by Sybase, an SAP company
February 2012 - (Free Research) This free Sybase presentation provides a high-level overview of Complex Event Processing (CEP). It begins by defining CEP and its capital markets applications, and culminates with the powerful Sybase Aleri CEP platform and its features and benefits.
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