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Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. (EBOOK) VIEW ABSTRACT | GO TO

Accelerate Sales with Electronic Signature Technology by DocuSign, Inc. January 16, 2012 - (Free Research) Access this brief white paper now to learn how to implement electronic signatures into your sales department for speedier closes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Organizing for Busy Project Managers by Global Knowledge Network, Inc. June 2005 - (Free Research) Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forum Sentry™ - Web Services Security Gateway - Drive Return on Investment by Forum Systems Forum Sentry™ provides a security infrastructure that drives a return on investment by enabling secure XML and Web services communications for mission critical applications. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Case for Electronic Signatures for Human Resources & Staffing by DocuSign, Inc. January 2012 - (Free Research) This paper details the benefits of electronic signature systems and how they particularly assist the human resources industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Governance Online Symposium -- E-discovery and the Cloud by SearchCompliance.com November 2011 - (Free Research) The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Information Governance Online Symposium -- Next Generation Digital Convergence for All by SearchCompliance.com November 2011 - (Free Research) Health care organizations are not alone in their efforts to convert physical records to electronic files. In this two part course, hear little-known insight from John Weathington, recognized author and compliance and risk management expert. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Forrester Research: Customer Experience Drives E-Signature Adoption by DocuSign, Inc. January 2012 - (Free Research) Read this analyst report from Forrester Research Inc., to hear what industry insiders think of electronic signatures and how they can improve your customer relationships and sales deals. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Selecting the right EHR for the Life of your Practice and Your Patients by Intel and HP September 2011 - (Free Research) If we are at or approaching a technological tipping point in the history of healthcare, then it has never been more important for physician practices to select the right electronic health record (EHR) – and there are tangible reasons to believe so.  This white paper discusses criteria for selecting the right EHR solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LinkedIn Connects with DocuSign for Salesforce by DocuSign, Inc. January 2012 - (Free Research) Read this brief case study of LinkedIn's implementation of DocuSign and Salesforce to speed up sales deals and receive completed contracts quicker. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Analyst's take: Surety's AbsoluteProof protects data integrity by ComputerWeekly.com February 2011 - (Free Research) Surety’s AbsoluteProof provides organizations with a means to ensure the veracity and integrity of electronic records, files, and other digital content over time, strengthening intellectual property protection while reducing risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc. January 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Michigan Hospital Improves Patient Care with Healthy Infrastructure by Intel and HP September 2011 - (Free Research) At Metro Health, doctors use an electronic medical record (EMR) application to look at a patient’s medical history, enter examination notes and diagnoses, write prescriptions and view test results. Learn how Metro Health improved availability and lowered energy bills with a server approach. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Maricopa Integrated Health System Case Study – Server and storage technology helps drive hospital’s EMR adoption by Intel and HP September 2011 - (Free Research) Maricopa Integrated Health System had a major decision to make: continue with its paper-based patient record system or adopt an electronic medical record (EMR) solution.  In this case study, learn how Maricopa approached this project and what they realized in terms of IT and business benefits. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

University of Colorado Hospital brings vigor to its Epic software installation using HP Integrity server blades by Intel and HP September 2011 - (Free Research) By serving patients with an HP Converged Infrastructure portfolio, the University of Colorado Hospital was able to successfully consolidate various electronic medical records (EMRs) into an integrated system which was supported by heightened levels of computing performance and availability; the end result - improved patient care. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HIPAA Primer Best Practices by Iron Mountain September 2011 - (Free Research) Healthcare facilities are rapidly adopting electronic health records (EHR) in order to meet regulatory compliance requirements. Central to this effort is document conversion — the scanning of new and existing records to digital format. Inside this white paper, uncover best practices for a HIPAA-compliant approach to EHR transition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Research Report: SaaS E-Signature in North America by DocuSign, Inc. January 2012 - (Free Research) This brief yet informative analyst report from Gartner Research Inc., explains why Software-as-a-Service (SaaS) eSignature systems are gaining popularity in North America and their pros and cons. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Norman Regional Health System: ROI Case Study by Intel and HP September 2011 - (Free Research) Norman Regional Health System improves reliability, reduces costs, improves patient care and gains $6.1M in benefits with an HP and Meditech solution.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Better Patient Care: Virtually There by VMware, Inc. August 2010 - (Free Research) This IDC Health Insights white paper identifies the key benefits from desktop virtualization in the clinical environment and presents case studies from three hospitals with detailed interviews. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Steps to Faster EMR Adoption with Desktop Virtualization & SSO by VMware, Inc. January 2012 - (Free Research) This white paper outlines three key steps that your organization can take to accelerate EHR and CPOE adoption. Read on to discover out how to make it faster and easier to deploy new clinical applications while optimizing the clinician experience, protecting patient data, and reducing cost and complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Payables 2011: Efficiency, Visibility and Collaboration in the Financial Supply Chain by Ariba, Inc. January 2012 - (Free Research) In this e-book, learn about a study based on the responses of 116 professionals between July and August of 2011 that examines best practices of high-performing organizations to discover which aspects of invoice receipt, approval processing, payment, and audit serve differentiate them from their lower-performing counterparts. (EBOOK) VIEW ABSTRACT | GO TO

An Alternate Perspective on how Accurate ETL and Data Integration Improves Business Intelligence (BI) by Cisco Systems, Inc. January 2012 - (Free Research) Read this brief white paper and learn how many business intelligence (BI) teams, such those at Electronic Arts (EA), are shifting their perspective on extract, transform and load (ETL) job scheduling to an enterprise-oriented view, elevating efficiency and offering greater control and data accuracy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Next-Generation Healthcare Networks by Ciena June 2011 - (Free Research) Most emerging eHealth applications require large amounts of bandwidth if they’re to be shared across a healthcare network. Traditional leased lines simply do not have the capacity for this. Healthcare providers have no choice but to adopt new lifesaving applications like telemedicine and PACS if they are to remain competitive and relevant. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM March 2011 - (Free Research) Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CW+: Quocirca Report: 21st century enterprise print services by ComputerWeekly.com August 2010 - (Free Research) Despite the huge growth in electronic communications, printed output, whether internally produced or externally procured, is still widely used in 21st century businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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