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The Social Sales Revolution by Salesforce.com February 06, 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%. (EBOOK) VIEW ABSTRACT | GO TO

Information Management with Oracle Database 11g Release 2 by Oracle Corporation UK Ltd October 03, 2011 - (Free Research) In this white paper, learn how to improve your information management, increasing the ability to manage, secure, query, and administer information with high levels of performance. Uncover how Oracle Database 11g Release 2 includes a wide range of capabilities to allow for this intelligent management and analysis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Social-Powered Enterprise by Salesforce.com February 06, 2012 - (Free Research) This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates. (EBOOK) VIEW ABSTRACT | GO TO

Service. Smarter. Thriving in the age of the empowered customer by IBM January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Virtualization Book Preview by Composite Software February 02, 2012 - (Free Research) This is an informative preview of the book, the first ever on data virtualization, that fills this information void with 10 in-depth case studies from data virtualization adopters across a range of industries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Composite Information Server 6.1 Data Sheet by Composite Software February 02, 2012 - (Free Research) This industry leading and innovative data virtualization approach to data integration enables you to more efficiently and effectively leverage valuable data that is scattered throughout your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter Commerce for Consumer Electronics White Paper by IBM January 30, 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webank fights off competition with help from HP Business Intelligence implementation by Hewlett-Packard Limited January 04, 2012 - (Free Research) This case study details how Webank utilized HP's Global Method for Business Intelligence Implementation to replace its old data warehousing system with a more advanced platform and saw huge business benefits. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Big Data Integration: Achieving Positive ROI in the Era of Exponential Data Growth by Syncsort March 06, 2012 - (Free Research) Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Five Levels of Embedded BI: From Static to Analytic Applications by Jaspersoft December 19, 2011 - (Free Research) This e-book explains the five most common levels of engagement you can achieve by embedding business intelligence (BI). (EBOOK) VIEW ABSTRACT | GO TO

Optimizing Storage for Oracle Siebel Applications by Oracle Corporation February 28, 2011 - (Free Research) This white paper offers a cost-effective information management solution that optimizes storage infrastructures while also maintaining the performance and scalability that businesses require. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhance Customer Loyalty through Higher Responsiveness by Oracle Corporation January 01, 2008 - (Free Research) The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Build powerful reporting applications with open source BI by Actuate January 13, 2012 - (Free Research) View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IBM solutions that offer real-time customer insights, integrate applications and build brand loyalty by IBM January 17, 2012 - (Free Research) Want to know how the most successful companies deliver exceptional customer value? Do you know the best practices for using customer analytics? This e-book answers these questions and a lot more about winning trends and practices in customer relationship management (CRM). (EBOOK) VIEW ABSTRACT | GO TO

Enhancing Governance, Risk, and Compliance through Effective Access Risk Management by SAP America, Inc. January 27, 2012 - (Free Research) This newly released Aberdeen Group Analyst Report Enhancing GRC through Effective Access Control details effective risk management techniques. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

LogiXML vs. Microsoft: Which BI Platform is Right for You? by LogiXML February 01, 2012 - (Free Research) This white paper examines both sides of the buy vs. build, Microsoft vs. LogiXML debate for SQLServer business intelligence (BI) applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A holistic view of customer analytics for maximizing selling opportunities by Infor CRM January 13, 2012 - (Free Research) This report explores how best-in-class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Strategy update: Using Customer Experience Management solutions to ensure single view of the customer and improve service by Tealeaf January 09, 2012 - (Free Research) In this podcast, get an executive-level overview of CEM methodologies and solutions that companies use to gather this data into a single location, allowing agents to serve customers faster and more accurately. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Federating Architectures For BI Professionals by Composite Software December 06, 2011 - (Free Research) In this BeyeNETWORK e-book, data warehousing expert Wayne Eckerson describes how to create a federated business intelligence (BI) architecture that aligns with organizational imperatives. (EBOOK) VIEW ABSTRACT | GO TO

Servicios Cybercell SA Customer Success Story by BlackBerry September 16, 2011 - (Free Research) Access this case study to learn how a company used Blackberry smartphones to update their daily sales activity and have quicker access to customer data while away from the office. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Clinical Archiving Made Simple - Compliance, Protection, And Unified Availability That Scales by Dell, Inc. May 18, 2011 - (Free Research) Medical imaging is achieving phenomenal growth. This advance in patient care comes at a cost - a data explosion and resulting silos of clinical information that threaten to overwhelm your data center. With the Unified Clinical Archive, you can store, access, and share medical files from all your medical imaging applications. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Splunk for Big Data by Splunk February 09, 2012 - (Free Research) This white paper details an enterprise system for managing and analyzing machine data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner predictions around Social CRM by Infor CRM February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. (EGUIDE) VIEW ABSTRACT | GO TO

Use effective call centers to build customer loyalty by Infor CRM February 08, 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

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