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Your search for keyword: Contact Employee White Paper returned 1370 results.
 
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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Contact Center of the Future by inContact
May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Creating and Maintaining a Clean Database by Experian QAS
November 21, 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Employee Productivity with Social Tools by SuccessFactors
April 24, 2012 - (Free Research) As a younger, tech-savvy generation infiltrates the workforce, they are bringing social technologies with them. Read this white paper to learn how social tools are becoming game changers in the workplace environment and how you can learn to embrace and incorporate them into your organization to foster higher productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

Streamlining the Management of Networking Services - Electronic Servicing through Online Tools by AT&T Corp
June 13, 2006 - (Free Research) In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why HR Is Your Greatest Resource by Workday
March 14, 2012 - (Free Research) If HR can achieve continuous real-time alignment of the workforce against strategic objectives, and incentivize managers to engage their employees without additional goal setting, HR can reduce business risk, improve results and create a more satisfied, high-performing organization. Read this paper to learn how to achieve this at your company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Steps to Building a High-Performance Culture by SuccessFactors
April 27, 2012 - (Free Research) In this paper you will uncover the steps to building a high performance culture within your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Doing the Right Things: Using Goal Management to Drive Business Execution by SuccessFactors
April 26, 2012 - (Free Research) <p>Businesses are finding that goal management can improve employee productivity levels by 25%, driving business execution significantly. This white paper explores what it means to be a goal driven organization and provides tips on how to implement this philosophy in your enterprise, including eight questions you must consider.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TESTING FOR PEAK PERFORMANCE white paper How cloud-based testing ensures that your applications can handle peak demand by Micro Focus
April 20, 2012 - (Free Research) <p>While many organizations rely on peak-load testing to ensure optimal application performance, balancing infrastructure costs and testing needs can be very challenging. This white paper introduces a new approach to application testing -- the cloud. Learn more about cloud-based application testing and review the key benefits it offers.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Highlighting Differences Between Retention and Turnover Metrics by SuccessFactors
April 24, 2012 - (Free Research) Read this white paper to learn the appropriate metrics to use when analyzing workforce turnover and retention data, how to define them, and how to increase their value.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Data Governance: The Human Element by DataFlux Corporation
June 01, 2011 - (Free Research) Enterprise data governance (EDG) has many nuances and complexities not typically emphasized by those looking for a quick fix. This white paper examines these data management issues within the context of Acme, Inc., a fictitious manufacturer of widgets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ergon Energy: Success Story by SuccessFactors
April 27, 2012 - (Free Research) Read this white paper to learn how one government-owned business was able to optimize their organizational performance by leveraging strategic workforce planning. Discover the benefits they're enjoying and how they went about their approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reinforce Business Objectives and Achieve ROI with Internet Identity Security by Ping Identity Corporation
June 17, 2009 - (Free Research) Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating Sales Order Management with SaaS by Esker Inc.
May 18, 2012 - (Free Research) Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle E-Business Suite Deployment Agility Enabled by EMC Unified Storage and VMware by EMC Data Storage Systems (India) Private Limited
March 31, 2011 - (Free Research) This white paper describes a unified storage solution for Oracle EBS R12 applications deployed on VNX5700 storage in a virtualized environment. Read now to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Mobility Leveraging the mobility economy in the enterprise by Hewlett-Packard Company
April 19, 2012 - (Free Research) Read this informative white paper to discover ways to build new mobile applications for multiple device types, increase availability for users, secure back-end information for mobile applications, and much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Load Testing: The Key to Keeping Business Applications Running by Micro Focus
April 20, 2012 - (Free Research) Peak load testing is designed to help you achieve optimal application performance by testing in the development phase so that you are able to meet functionality demands. Read this white paper to understand the ins and outs of load testing and how to realize its full benefits, including how to diagnose issues in your applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sprint Complete Collaboration: Hosted, Fully Managed UC Solution by Sprint
May 18, 2012 - (Free Research) This video describes how to deliver unified communications (UC) quickly, easily, and to virtually any users in any location with a comprehensive, hosted, fully managed UC solution.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

What You Need to Know About the Costs of Mobility   by iPass Inc. (E-mail this company)
January 27, 2012 - (Free Research) Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy. 
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bersin Bulletin - Rethinking Recruiting: Modernizing the Way We Hire by SuccessFactors
March 09, 2011 - (Free Research) While many are out of work and eager to find jobs, organizations are having trouble finding the right candidates for the jobs they're hiring for. This white paper discusses how leveraging social networking technologies can improve the recruitment process and ensure the right applicants are sought out and hired.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Self-Service BI on the Windows Platform by Dell, Inc. and Intel
April 26, 2011 - (Free Research) Dell and Intel and Microsoft have partnered to provide a high-performance, reliable, secure business intelligence platform that puts familiar applications and collaboration capabilities in the hands of business analysts while giving IT the tools it needs to efficiently manage and maintain the technology. Check out this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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