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Virtualizing Disaster Recovery and Business Continuity by Dell and VMware February 06, 2012 - (Free Research) Natural disasters, attacks by hackers, a new application gone bad - any or all of these could result in costly disruptions and missed opportunities. Yet many businesses overlook business continuity planning. Learn how savvy enterprises are employing virtualization to strengthen disaster recovery plans. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

An insider’s look at security strategy centered around desktop virtualization by Citrix January 23, 2012 - (Free Research) Citrix Systems has implemented an information security strategy and business continuity plan - on the foundation of desktop virtualization - that incorporates technology and best practices designed to mitigate risk while supporting business agility and growth. View now to join a Citrix security insider to explore the benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business continuity planning essential for protecting patients, organizations by Intel and HP September 20, 2011 - (Free Research) Something as seemingly trivial as a truck hitting a telephone pole can suddenly leave health care employees unable to access clinical applications and patient data. This tip discusses how providers can create, and update, business continuity plans to ensure that key systems and processes are maintained. (EGUIDE) VIEW ABSTRACT | GO TO

HealthIT Interactive Classroom - DR & BC Planning for HealthIT Providers by Intel and HP September 30, 2011 - (Free Research) For hospitals, the only thing more important than access to patient data in a disaster is timely access to patient data. This Health IT Interactive Classroom will help providers create and implement effective disaster recovery and business continuity plans -- complete with advice from providers who had to put those plans into action. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

Achieve Workforce Continuity and Keep Your Business Running – No Matter What by Citrix November 03, 2011 - (Free Research) Unplanned business disruptions come at a high cost.  In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Preparedness: Is there a hole in your disaster recovery plan? by Iron Mountain January 04, 2012 - (Free Research) Access this white paper to learn how software escrow agreements can be a critical tool to help ensure application continuity within your business continuity plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Microsystems' Solutions for Virtualization across the Enterprise by LEGACY - DO NOT USE - Insight June 2008 - (Free Research) Sun’s customer-driven approach for how companies implement a virtual environment will enable customers to choose the right virtualization tool for the job yet still maintain cohesive management of a heterogeneous environment. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Virtual Infrastructure Yields Real TCO and ROI Advantages by VMware, Inc. June 2010 - (Free Research) New study quantifies how VMware improved TCO and ROI for three companies' IT landscapes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery E-Brief by QuorumLabs January 2012 - (Free Research) Featuring a detailed list of everything you need to establish an effective DR strategy, this resource featuring expert Paul Kirvan has all of the information you need to get started developing and managing a successful DR plan. Read on for today's best practices and newest DR strategies. (EGUIDE) VIEW ABSTRACT | GO TO

Using data deduplication products as part of an IT disaster recovery strategy by Quantum Corporation October 2010 - (Free Research) Check out this FAQ podcast, to hear W. Curtis Preston, independent backup expert and executive editor, source and target deduplication, how these approaches differ, what that means from a disaster recovery perspective and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

10 Security Concerns for Cloud Computing by Global Knowledge March 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Dynamic Business Continuity for the Enterprise with Dell Compellent Live Volume by Dell Compellent October 2011 - (Free Research) Access this white paper to learn about an innovative platform that can help your business minimize downtime, balance workloads, and easily shift resources across the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Use effective call centers to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

Cloud Computing for the Call Center: The Next Revolution by inContact May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. (EBOOK) VIEW ABSTRACT | GO TO

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact August 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge September 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidated Storage for Virtualized Server Environments by Oracle and Intel January 2011 - (Free Research) This research brief is based on a recent Tech Target survey with more than 200 storage administrators and IT professionals in mid-sized and enterprise-class companies, and focuses on how these decision-makers view the storage-related challenges that result from server virtualization. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Deploying Simple, Cost-Effective Disaster Recovery with Dell and VMware by Dell and VMware March 2009 - (Free Research) Dell and VMware have partnered to offer a cost-effective, high-availability architecture based on Dell™ server and storage clusters and VMware® vCenter Site Recovery Manager (SRM) - one designed to minimize scheduled and unscheduled downtime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact September 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Work 2.0: The Shift to Virtualization Is On by Citrix November 2011 - (Free Research) As demands on your infrastructure change, a plan for increased capacity, dynamic resource allocation, and mobility is a necessity. Without one, revenue could be at risk. Access this exclusive resource to learn how desktop virtualization may provide your organization with the ability to optimize provisioning and increase overall security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Flexible Virtualized Compute Environment by Dell and VMware October 2011 - (Free Research) This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Business Agility with Application Grid by Oracle Corporation December 2008 - (Free Research) Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware Solutions for Small and Midsize Businesses: The Most Cost-Effective Way to Enable Always On IT by Dell and VMware May 2009 - (Free Research) Check out this solution brief to discover how VMware equips SMBs with technology solutions that allow them to cost effectively optimize the use of their existing IT assets and resources as well as protect the systems, data, and applications that run the business, ensuring Always On IT. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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