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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Windows 7 and Windows XP Mode by Global Knowledge
October 18, 2010 - (Free Research) Microsoft has provided a way for Windows 7 users to run a Windows XP virtual machine in which the recalcitrant program can be executed, alongside native Windows 7 applications. Read this whitepaper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges by SERENA Software, Inc.
April 04, 2012 - (Free Research) This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: Demo by SERENA Software, Inc.
April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.
June 30, 2011 - (Free Research) Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide to Successful IT Business Services

 by Hewlett-Packard Company
December 09, 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
(EGUIDE) VIEW ABSTRACT | GO TO

How Packaged Services Can Help Enterprises Realize the Business Value of Their IT Landscape by SAP America, Inc.
May 22, 2012 - (Free Research) View this resource center to learn why many organizations are considered packaged services for delivering the software they need to run their mission-critical business processes while focusing limited resources on business outcomes as opposed to software project requirements.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cloud Services Brokerage for Dummies by Liaison Technology (E-mail this company)
April 18, 2012 - (Free Research) This e-book discusses all you need to know about cloud services brokerage and how you can leverage it in your cloud strategy.
(EBOOK) VIEW ABSTRACT | GO TO

Find the most effective cloud services for your business by HP & Intel
October 21, 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Steelhead Cloud Accelerator Solution Brief by Riverbed Technology, Inc.
May 22, 2012 - (Free Research) <p>Companies embrace SaaS products like Microsoft® Office 365, Google Apps, and Salesforce.com®, for their flexibility and potential savings. Learn how enterprises must tackle performance challenges for SaaS applications to remain a viable option.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Private Cloud: Deliver Agility and Efficiency Through Better IT by Cisco Systems, Inc.
June 01, 2011 - (Free Research) This white paper reveals the infrastructure constraints limiting the flexibility and responsiveness of today's businesses. Find out how cloud computing can remove them and take a closer look at one offering in the rapidly evolving cloud market.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pink Elephant Webcast: Will Dev and Ops EVER see eye to eye? by SERENA Software, Inc.
May 01, 2012 - (Free Research) <p>Access this informative webcast to uncover an innovative resolution to the age-old development (dev) and operations (ops) divide. Discover an IT service management strategy that integrates dev and ops teams to promote collaboration through a method that is easy-to-use, offers end-to-end visibility, and takes a process-based approach.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Identity is the New Perimeter by CA Technologies.
May 22, 2012 - (Free Research) The increasing adoption of cloud services has greatly impacted the way organizations must manage identity and access. In this webcast, explore the need for a new model for identity management and authentication and uncover how to effectively secure and manage control of access to the new, distributed application environment.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Selecting the right cloud provider for your IT environment by HP & Intel
February 01, 2011 - (Free Research) This analysis compares various cloud offerings in the market. Discover resources available to help you assess your options and accelerate the launch of your initiative.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

HP Flex Fabric: Virtualize Network Connections and Capacity - from the Edge to the Core by HP & Intel
October 01, 2009 - (Free Research) Learn how HP is combining the best new standards-based technologies with a modular architecture that fully optimizes virtualized resources, while meeting business requirements for low total cost of ownership, faster time-to-service, and critical requirements for reliability, IT governance, and compliance.
(WHITE PAPER) GO TO WHITE PAPER

Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service. Smarter. Redefining commerce in the age of the customer by IBM
May 01, 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SLAs Key to Ensuring Reliable Cost-Efficient Cloud Services by Kaseya International Limited
September 13, 2011 - (Free Research) In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA for your business needs,
(EGUIDE) VIEW ABSTRACT | GO TO

SAP Portal Content Management Video/Self Running Demo by SAP America, Inc.
May 21, 2012 - (Free Research) The SAP Portal Content Management application allows you to integrate content into workflows and enterprise workspaces of the SAP Netweaver Portal component. Watch this demonstration to learn how it helps you collaborate and manage documents, including uploading documents, organizing them into folders and communicating updates.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Testing Services from SAP Improving The Reliability And Performance by SAP America, Inc.
October 31, 2010 - (Free Research) How are SAP customers dealing with the growing complexity of their software environments? By building a testing strategy into their project planning and operations. Find out how to take advantage of testing strategy assessment services from SAP Consulting - to lower risk, reduce cost, and boost efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.
May 10, 2012 - (Free Research) This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.
(EGUIDE) VIEW ABSTRACT | GO TO

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

In Depth: Building a Cloud Platform for the Channel by Kaseya International Limited
September 13, 2011 - (Free Research) This expert guide explores what the availability of cloud services means for channel professionals, how to capitalise on this growing trend, and what to look for.
(EGUIDE) VIEW ABSTRACT | GO TO

The connected enterprise: Leveraging cloud services for branch office integration by NWN Corporation
May 21, 2012 - (Free Research) This SearchUnifiedCommunications.com E-Guide explores the benefits and challenges of unified communications (UC) virtualization and uncovers how to tackle virtual UC and VDI for your distributed enterprise.
(EGUIDE) VIEW ABSTRACT | GO TO

Services Anywhere - By Design by HP & Intel
May 16, 2012 - (Free Research) By now you've heard all about what the can cloud offer, but before you jump the gun, you must also consider the risks that this infrastructure model can introduce. This white paper examines a new cloud system that enables a hybrid approach so you can enjoy the cloud without compromise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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