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Your search for keyword: Basics Of Customer returned 2924 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Gartner-A step-by-step approach to successful Business Intelligence by IBM

April 19, 2012 - (Free Research) Decision-making is buoyed by strong business intelligence (BI). For small to midsize businesses (SMBs), formulating an approach to BI can be a challenge. Incremental steps are pivotal for SMBs, according to this paper featuring insight from Gartner. Read this and learn why starting with the basic before evolving deeper is the proven path.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compare and Contrast SPB and TRILL by Avaya

November 01, 2011 - (Free Research) With the amount of data center consolidation occurring today, moving to server virtualization has happened very quickly. This whitepaper discuss SPB and TRILL, two emerging technologies that wish to virtualize networks without adding complexity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Migration Station by Dell and Microsoft

May 23, 2011 - (Free Research) This handbook will cover best practices for moving to Microsoft Windows 7, including assessing Windows 7 to determine if it’s a good move for your organization, which applications in your organization should move over, what help is out there for your migration project and licensing.
(EBOOK) VIEW ABSTRACT | GO TO

UPS Basics by Eaton Corporation

February 07, 2012 - (Free Research) This resource introduces what a UPS is and explores what kinds of UPS are available. Discover how to select the right UPS and accessories for your needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Server Solutions- Server Basics by Dell, Inc. and Intel

April 12, 2011 - (Free Research) Business comes in all shapes and sizes. So do servers. Access this video to learn how Dell makes it easy to find the perfect Tower, Rack or Blade Server for your business.
(VIDEO) VIEW ABSTRACT | GO TO

Ten Ways to Dodge CyberBullets: Reloaded by ESET

January 26, 2012 - (Free Research) In this paper, ESET research teams revisit their top ten list on what people can do to protect themselves against malicious activity, and offers key advice based on today’s changing environments, while still applying the basic principles.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global lessons in eHealth implementation by ComputerWeekly.com

April 02, 2012 - (Free Research) This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.
(JOURNAL ARTICLE) GO TO

Introduction to Storage and How it is Applied in the Virtual World by SearchVirtualDesktop.com

March 30, 2012 - (Free Research) In Joe Shonk's many virtual desktop and application journeys over the last few years, a reoccurring theme has continued to persist: storage.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

2012 Security Outlook by ComputerWeekly.com

February 24, 2012 - (Free Research) This report from the Corporate Executive Board, based on extensive research with Chief Information Security Officers, identifies the top 10 security imperatives for 2012.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

CW+: PA Consulting: Securing data in the cloud by ComputerWeekly.com

August 05, 2010 - (Free Research) Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Guide to SAN Implementation by SearchStorage.co.UK

September 07, 2011 - (Free Research) While virtualised servers have become almost ubiquitous, so has shared storage, and the subject of SAN implementation in virtual server environments figures heavily in this e-guide.
(EZINE) VIEW ABSTRACT | GO TO

How a Leading Cancer Hospital Cut Costs 40%, Improved User Experience by Red Hat and HP

March 29, 2012 - (Free Research) Access this resource to learn how one organization was able to cut costs and improve application stability by moving from proprietary hardware to a mainstream operating system such as Red Hat Enterprise Linux for running mission-critical applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Find the most effective cloud services for your business by HP & Intel

October 21, 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic View to Virtualization: HP Enterprises to dramatically cut costs by HP & Intel

May 10, 2011 - (Free Research) This podcast event provides important real-world perspectives on what virtualization is helping companies achieve, and offers suggestions on how to plan, deploy and managed virtualized environments.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Power of Virtualization: A Management Series for SMB, Part 1 - Virtualization Fundamentals by Dell and VMware

April 02, 2010 - (Free Research) Virtualization is one of the hottest topics in enterprise computing today, with advocates promoting benefits including improved business efficiency, cost savings, and mission-critical data and application protection. This series examines some of the implications of virtualization on small and medium-sized businesses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 10, 2012 - (Free Research) This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.
(EGUIDE) VIEW ABSTRACT | GO TO

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sell. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research) Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Buy. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact

January 10, 2011 - (Free Research) Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

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