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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Reality Check: Five Things You Should Know About SIP by Catalyst Telecom

November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Tips and Tricks: Managing Converged Networks with PacketShaper by Blue Coat

October 28, 2009 - (Free Research) On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent

November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM by Avaya

June 2009 - (Free Research) Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Unifying Communications: Avaya and HP ProCurve by Avaya

September 2009 - (Free Research) As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint

July 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc.

October 2009 - (Free Research) Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Carrier Ethernet Testing for the Real World – better, faster, cheaper by Fluke Networks

October 2009 - (Free Research) In this white paper, we will describe alternative techniques, based on industry standard RFC2544, that offer the potential to automate and streamline conformance testing to reduce cycle time, cost and complexity.
(WHITE PAPER) GO TO WHITE PAPER

Lotus Sametime Trial by IBM

October 2009 - (Free Research) Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.
(TRIAL SOFTWARE) GO TO

Big Benefits for a Small business with VOIP by 8x8, Inc.

July 2009 - (Free Research) Read this case study to learn how the 8x8 Virtual Office business phone solution gave an independent realtor the equipment and resources necessary to minimize expenses while ensuring maximum uptime and satisfied customers and staff when choosing to franchise with Avalar.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Smart Solutions for a Virtual Office with VOIP by 8x8, Inc.

July 2009 - (Free Research) Read these three brief case studies to learn how the 8x8, Inc. Virtual Office PBX solution enhanced communications and contributed to a culture of professionalism at three different companies.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company

September 2009 - (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Manchester College Replaces a Failing Voicemail and Phone System by CDW Corporation

September 2009 - (Free Research) Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Networking and Unified Communications by CDW Corporation

September 2009 - (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9

September 2009 - (Free Research) Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get More Value from Audio Conferencing by Citrix Online

September 2009 - (Free Research) Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company

September 2009 - (Free Research) Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Convergence That Makes Sense - Bringing Together Voice and Data Networks by Hewlett-Packard Company

September 2009 - (Free Research) Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company

August 2008 - (Free Research) This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing a Unique Unified Communications Strategy by Hewlett-Packard Company

September 2009 - (Free Research) This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using cloud computing to accelerate your UC deployment by Smoothstone IP Communications

June 2009 - (Free Research) In this webcast, Zeus Kerravala, SVP of Enterprise Research from Yankee Group, will define unified communications, provide an overview of cloud computing based UC services, describe the corporate benefits of cloud computing and provide practical advice for companies that want to explore this as a viable deployment option.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 3 by IBM

September 2009 - (Free Research) This podcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business by 8x8, Inc.

August 2009 - (Free Research) Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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